Your Impact

The Online Merchant will own all direct fulfillment programs, online integration of Core merchandising strategies and optimization of product assortments to create customer focused, Omni-Channel experiences. Responsibilities include driving Omni-Channel sales, increasing customer traffic and improving customer satisfaction. This role will work cross-functionally, require indirect leadership of supporting resources and associates, and have financial accountability, including P&L. Role is responsible for managing and developing direct reports. May also manage contractors if needed.

What You Will Do

In partnership and alignment with Supply Chain responsible for all direct fulfillment activity, integration of direct fulfillment programs and the online product assortment for a merchandising division.

Responsible for driving store/online sales, increasing store traffic/sales and increasing customer satisfaction through a consistent Omni-Channel customer experience.

Partner with Core merchants to define product assortments and with Supply Chain to establish efficient and cost-effective supply chain solutions for product sales.

Execute the divisional merchandising strategy for direct-to-consumer business. Understand key business drivers, competitive landscape and customer identification/acquisition.

Review product assortment details to ensure accuracy and integrity of information. Communicate updates to Core merchants and other cross-functional resources including but not limited to Supply Chain, Marketing and Merchandising Operations.

Contribute to the selection and merchandising of products by analyzing historical sales, current market trends and competitive information.

Ensure online assortment maximizes sales through marketing a collection of products with compelling color, style, and promotional strategies. Analyze and incorporate product information into existing assortment plans. Provide recommendations regarding product mix and top selling products through review and analysis of sales history and gross margin

Communicate assortment details by providing specifications such as assortment lists and other relevant information to prompt appropriate decisions based on product performance.

Work with online team to drive integrated look and feel across multi-channel solutions.

Reports to Online Divisional Merchandising Manager.

Minimum Qualifications

Bachelor's degree or related field

3 years of experience in merchandising

3 years of merchant experience

Preferred Skills / Experience

Experience with P&L responsibility

About Lowe’s

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.