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A nonprofit association in Bannockburn is seeking a Temporary Membership Coordinator to support their members during a key period of growth. This role is ideal for someone who is customer service-driven, detail-oriented, and passionate about creating positive, people-centered experiences while supporting a meaningful mission.

About the Role

As a Temporary Membership Coordinator, you will be a vital connection between the association and its members. You'll deliver thoughtful, white-glove customer service while ensuring member records, communications, and experiences are managed accurately using Salesforce.

Key Responsibilities

Provide high-quality, member-focused customer service via phone, email, and digital channelsServe as a primary point of contact for membership inquiries, requests, and account updatesProcess new memberships, renewals, upgrades, and cancellations using SalesforceMaintain accurate and up-to-date member records in Salesforce with strong attention to detailClearly communicate membership benefits, programs, events, and policiesSupport member engagement, retention, and outreach initiativesRun basic Salesforce reports and assist with data cleanup or audits as neededCollaborate with internal teams to resolve member issues and ensure a positive member experienceAssist with special projects, reporting, and administrative support as needed

Qualifications

2+ years of customer service, administrative, or membership support experience requiredExperience working with nonprofit organizations, associations, or member-based organizations preferredPrior experience using Salesforce for customer or membership managementStrong commitment to service, professionalism, and member satisfactionExcellent written and verbal communication skillsHighly organized with strong attention to detailAbility to manage multiple tasks and priorities in a fast-paced environmentPositive, empathetic, and solution-oriented approachAbility to work independently and collaboratively within a mission-driven team 1445461_1769795314 To Apply for this Job Click Here