To Apply for this Job Click Here

Beacon Hill has partnered with a growing association in Chicago in hiring a Membership Coordinator to start immediately! The Membership Coordinator is responsible for managing and supporting all aspects of member engagement and retention for the association. This role ensures a positive member experience by handling inquiries, maintaining accurate membership records, and assisting with programs and events that enhance member value.

Key Responsibilities

Process new member applications, renewals, and cancellations.Maintain accurate and up-to-date membership database records.Generate membership reports and track key metrics (growth, retention, engagement).Respond promptly to member inquiries via phone, email, and other channels.Assist members with accessing benefits, resources, and online platforms.Coordinate onboarding for new members, including welcome communications.Support membership campaigns and outreach initiatives.Identify opportunities to enhance member satisfaction and loyalty.Collaborate with marketing to develop promotional materials and communications.Assist with planning and execution of member-focused events, webinars, and networking opportunities.Manage event registrations and provide on-site support as needed.Prepare invoices, process payments, and reconcile membership dues.Maintain compliance with association policies and procedures.

Qualifications

Bachelor's degree in Business, Communications, or related field (or equivalent experience).1+ years of experience in membership services, customer service, or association management.Strong organizational skills and attention to detail.Excellent communication and interpersonal skills.Proficiency in Microsoft Office Suite and CRM/membership management software, preferably Nimble. A1442929CHI_1768325665 To Apply for this Job Click Here