Meeting & Events Planner Job ID 235035 Posted 21-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Workplace Strategy Location(s) Dearborn - Michigan - United States of America Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it. Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by dedicated CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform. The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services. **About the Role:** The Meeting & Events Planner leads all aspects of employee and daily operations. Collaborating with teams to supervise benchmarks ensuring high-quality customer service by building strong event programming that aligns with the goals of clients and partners, and delivering outstanding performance from the entire meeting and events staff. Serves as primary contact with clients for meeting & events forecasts and strategies. **What You'll Do** + In the role, you would lead a team of Hosts who serve as meeting and event specialists ensuring planning, space preparation, service delivery, and post-event wrap-up activities are delivered with accuracy and quality. + Making recommendations on budgets and cost management, this individual also coordinates with clients to resolve sophisticated issues and provide a consistently positive experience through regular engagement and improvement of event processes. + Develops a team in one or more offices. Provides direction on employee management (e.g. recruitment of talent, performance management, employee engagement, employee development, etc.) + Accountable for SLAs, critical metrics, and benchmarks; reports out regularly. + Motivates and coaches staff towards attaining performance goals, maintaining high efficiency, and improving customer gratification. **What you'll need:** + HS Diploma or GED required and a minimum of 2 years of related work experience. + Prior event coordination, and/or customer service or other hospitality experience. + Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. + Ability to write routine reports and correspondence. + Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. + Comfortable meeting and engaging with new people. + Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. + Basic skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc. + Ability to work flexible work schedules based on business need. **Disclaimers:** Those who wish to apply must currently be authorized to work in the United States without the need for visa sponsorship now or in the future. **Why CBRE?** CBRE prides itself on its RISE values of Respect, integrity, Service and Excellence! CBRE is the global leader in commercial real estate services and investment. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)