Job Description A behavioral health client of ours in Pleasanton, CA is seeking a Medical Records Clerk to support the management, protection, and maintenance of sensitive behavioral health patient records. This role plays a critical part in ensuring compliance with HIPAA, and applicable county/state regulations while supporting clinical, administrative, and compliance teams. The Medical Records Clerk will work onsite, four days per week (32 hours, 8 hours a day Mon-Thurs), during standard business hours under a 5‑month contract. Key Responsibilities:  • Maintain, organize, and manage behavioral health and mental health patient records, mostly electronic and some paper-based  • Scan, upload, index, and file clinical documentation that they get from faxing or mailing into the electronic health record (EHR) system (Valent)  • Ensure medical records include required documentation such as:   ○ Intake assessments   ○ Psychiatric and psychological evaluations   ○ Treatment plans   ○ Progress notes   ○ Discharge summaries  • Process Release of Information (ROI) requests in compliance with HIPAA  • Verify authorizations prior to releasing records and ensure appropriate redaction of restricted information  • Track missing, incomplete, or unsigned documentation and follow up with clinical staff as needed  • Assist with record preparation for audits, quality reviews, legal requests, and inspections  • Maintain strict confidentiality of patient information at all times  • Support record retention and destruction schedules in accordance with regulatory requirements  • Work collaboratively with clinicians, administrative staff, and compliance teams The payrate range starts at $22/hr, and has flexibility depending on qualifying skills and experience. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • 2+ year of experience in medical records, health information management, or a related role. • Proficiency with Epic or related EHR/EMR systems. • Experience processing Release of Information (ROI) requests • Proficiency with HIPAA. • Associate's Degree required; Bachelor's degree highly preferred. • Related certifications (HIPAA, Confidentiality, etc) Ability to handle highly sensitive and confidential information professionally; Strong attention to detail and organizational skills • Prior experience in behavioral health, mental health, psychiatric, or substance use disorder settings strongly preferred.