The Medical Interpreter II, National Certification (Spanish) is responsible for assessing the needs of patients and providing assistance by interpretation of consent forms, diagnoses, discharge plans and any other type of patient-related information. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Responsible forimmediatelyand effectively answering requests for interpretation throughout the Institute, with a priority for emergency and more urgent requests. + Responsible for arriving on time to the appointments andto provideservices from the point of entry throughout discharge. + Interprets and transmits accurately and in understandable terms, complex medical information from medical providers to patients, including interpretation of consent forms, diagnoses, during medical procedures, dischargeplansand any other type of patient-related information. Interprets and transmits accurately and in understandabletermsinformation from patients to medical providers. + Assistspatients and clinical providers throughout the hospital system in a professional and courteous manner. Provides the highest quality of service at each appointment to every patient and if necessary, refers the patient to the appropriate resource. + Seeks evaluation, certification andadditionaltraining in interpreting, health care practices and beliefs, and cultural differences. + Maintains an environment that promotes collaborative work relationships andprovides assistance toInterpreter Services staff to perform office related tasks as needed. + The Interpreter accepts and processesproperly the assignmentsfor his/her language. This task may include following office protocol, logging information properly, contactingpatientsand informing the Interpreter Services department of any changes in a timely manner. + Maintains complete andaccuraterecords of servicesrenderedand documentation of all patient related information. + Resolves most issues that arise in their daily responsibilities, answer questions andmakesappropriate referrals. More complex issues will be handled by the Supervisor of Interpreter Services. + Interpret medical information between medical providers andpatientand/or family in three different modalities, in-person/on-campus,videoor telephonic interpretation. + May perform translation services. + Recognizes and respects diversity for all patients and DFCI workforce. + Intervenes as a cultural broker when communication is compromised by culture bound messages. + Follows the recognized Medical Interpreter Codes of Ethics and Standards of Practice. + Performs other tasks,dutiesand responsibilities as needed. + Adhere to thedepartmentprocedures forinitialinterpreter screening and ongoing competencies by completing and passing an assessment. The assessments include medical terminology, code of ethics and standards of practice, the role of the medical interpreter, and the interpreter’s skills. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Strong ability to concentrate, detail oriented andpossessculturally sensitive care and underlying issueregardingtheir patient, as well astransmitall information as accurately and completely aspossible + Strong interpersonal skills in situations that arevery difficultand demanding. + Must have excellent organizational skills to evaluate relative needs and set priorities, problem-solvingskillsand ability to meet deadlines. + Ability to follow directions with minimal supervision. **MINIMUM JOB QUALIFICATIONS:** Minimum Education: Bachelor’s Degree with a concentration in a human relations field (i.e., Sociology, Psychology) preferred. Minimum Experience: 3 years of experience working as a medical interpreter. Must have working knowledge of medical terminology, basic anatomy, physiology and diagnostic procedures and treatments, as well as the roles of the medical interpreter and the nationally recognized medical interpreting codes of ethic and standards of practice. Must be fluent, both verbal and written, in English and target language. License/Certification/Registration: National Certification for Medical/Healthcare Interpreters required. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $60,000.00 - $67,800.00