Medical Front Office - Patient Service Specialist Job ID 357734 Experience (Years) 0 Category Administrative - Administrative Services Street Address 425 New London Road Min USD $18.00/Hr. Max USD $19.00/Hr. Overview

Position: Patient Service Specialist

Location: Newark, DE

Type of Employment: Per Diem

Schedule: Monday - Friday (hours vary)

Compensation: $18.00 - $19.00/hour 

 

When patients enter our outpatient physical therapy center in Newark, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

 

Check out the video below for additional insight into the work of our Patient Service Specialists! 

 

Responsibilities

 

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check outSchedule patient appointments in person and via phoneRegular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development teamCollect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications Qualifications

Minimum:

High School Diploma or GED Additional Data

Equal Opportunity Employer/including Disabled/Veterans