??? Salary Range: $21.09 -$29.07 Pay rates are determined based on experience and internal equity. Position Summary: + This position reports to the Sr. Director of Operations, but works closely with Lompoc Health Clinic Directors. + Works closely and productively with all Lompoc Health medical assistants and providers. + Demonstrates quality and effectiveness in work habits. + Remains flexible to changing systems and processes. + Works well under stress or with tight deadlines. + Completes special projects as assigned. + Works as a team player supporting a variety of staff. + Displays a caring and responsive attitude and conducts all activities respecting patient, family and employee rights and expectations. + Demonstrates sound cost containment techniques. + Adheres to established safety requirements and procedures to ensure a safe working environment. + Maintains and evaluates own clinical expertise and practice. Recognizes legal and policy limits of individual practice. + Maintains certification and license requirements and submits required evidence of certification/licensure as needed. + Adheres to all policies and procedures. + Regular attendance is an essential job function. + Completes annual performance and competency evaluation process with management and participates in goal setting, performance improvement and educational training as needed. + Participates in department quality improvement, clinic safety, infection control and hazardous materials programs/activities. + Participates in professional development activities and maintains professional affiliations. + Attends required meetings and participates in committees as requested. + Adheres to HIPAA regulations. + Exercises discretion and maintains high level of confidentiality. + Performs related work as required. District Responsibility: + Support of the District Mission and Values + Demonstrate Respect, Professionalism and Courtesy to all patients, other providers and coworkers. + Constantly use C-I-CARE principles when communicating with others. Position Duties/Responsibility: + Coordination of all education/training efforts for all medical assistants and providers for clinic quality improvement programs. + Assist in the development of short- and long-term plans and objectives for programs, monitor progress, assure adherence and evaluate performance. + Assists with the development of workflows to incorporate program improvement initiatives. + Assist in the preparation of project application materials and documentation for submission to relevant agencies. + Assist in design of performance objectives, implement and monitor progress to meet desired outcomes. + Ensure that all team members understand the scope of the project as well as individual and departmental responsibilities. + Assist in the development of innovative ideas on how to improve performance amongst quality metrics. + Develop periodic outreach plan according to program needs. + Compile and submit project progress reports to relevant agencies. + Utilization of Population Health Management Software for reporting. + Other duties as assigned. Essential Functions: + Must have strong computer and program skills, to include the Microsoft Office suite and the ability to learn and master other computer technology and software as needed. + Must have the ability to keyboard. + Must have the ability sit or stand for prolonged periods of time. + Must have the ability to interact verbally in a positive matter with co-workers and visitors. + Demonstrates the ability to function as a team member within the department. + Demonstrates the ability to have positive personal interactions with staff, patients, visitors and physicians. + Possess strong analytical and problem-solving skills. + Possess strong written and verbal communication skills. + Work with minimal supervision, exercise discretion and use independent judgment. + The ability to verbally and in writing communicate with physicians; patients and co-workers. + The ability to maintain a California Medical Assistant certification. + The ability to be supervised. + The ability to work as a Team. + The ability to have positive personal interactions with coworkers, patients, families and others. + Knowledge of clinical policies and procedures. + Knowledge of clinical practices and medical terminology. + Knowledge of common safety hazards and precautions to establish a safe work environment. + Ability to communicate well with patients, families, co-workers, physicians, other members of the healthcare team, etc. + Ability to adapt to varied, age-specific and/or specialized groups. + Ability to understand use, function, interpret, document, and keep records. + Ability to interpret, adapt and apply guidelines and procedures. + Ability to react calmly and effectively in emergency situations. + Ability to read, write and communicate effectively in English. + Ability to organize and prioritize work. + Ability to follow oral and written instructions. + Ability to reason and make sound judgments. + Skill in identifying problems and recommending solutions. + Skill in establishing and maintaining effective working relationships with co-workers, management, patients, medical staff, and the public. + Skill in accepting constructive criticism and giving suggestions in a professional manner. Position Qualifications: + High School diploma or equivalent. + Certification with one of the following agencies is highly preferred: American Association of Medical Assistants (AMA), American Medical Technologists (AMT), California Certifying Board of Medical Assistants (CMAA) with Injection Training. + Current CPR certification required from the American Heart Association or American Red Cross. + Skills/Ability: Be able to communicate effectively with patients to the degree the patient’s ability allows. Be able to follow written and verbal instructions and communicate patient’s condition to other staff. + LVMC reserves the right to modify the minimum requirements depending on the needs of the organization.