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Job SummaryThe Rogel Cancer Center is a University of Michigan Ambulatory Care facility dedicated to providing high quality health care services. We are located at 1500 E. Medical Center Drive in Ann Arbor, MI. We are actively seeking a compassionate, enthusiastic, and patient-focused individual who will share in the goal of crafting the ideal experience for our patients, families, and employees. Why work for Michigan Medicine?You will play an integral role within our institution and are important to providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don't hesitate - join our team today and help us provide remarkable assistance to our patients in the Cancer Center. The individual chosen will be responsible for meeting the highest standards of customer service including, exhibiting a professional and positive image when interacting with patients, faculty, and staff. 

Perks and Benefits:

Excellent medical, dental and vision coverage2:1 Match on retirement savingsTuition ReimbursementGrowth opportunities to higher seniority positionsManagement that provides quality training and directionMission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Ensure efficient patient flow in examination, consultation and treatment rooms.  Prepare patient rooms for visit/procedures by setting up all instruments/supplies; clean examination rooms between patients. Chaperone provider as needed.  Assist with diagnostic procedures and treatments.  Provide information to patients as directed.  Provide clinical assistance by taking vital signs, drawing blood, preparing specimens and assisting patients.  Operate and monitor patient care equipment; set up instruments/supplies in exam and treatment rooms.  Assist with patient lab result collection and disbursement. Perform some or all clerical duties.

Required Qualifications*High school diploma or GED.Knowledge of basic medical terminology. Moderate standing/walking, as well as, lifting, positioning, pushing, and/or transferring patients. Associate Level:1-3 years of experience

Assistant Level:

0-1 years of experienceSome office experienceDesired Qualifications*Graduation from an accredited Medical Assistant Program Oncology experienceCertified Medical Assistant or Registered Medical AssistantExperience working within a large, complex, healthcare setting. Familiarity with Michigan Medicine's electronic health record systems. Knowledge of university policies & procedures. Excellent interpersonal, communication and problem solving skill demonstrated by current position.Involvement of process improvement as described in current position.Demonstrates leadership ability in commitment and compliance to the UMHS policies and procedures.Strong accountability and follow through with clinic judgment.Ability to work well within a team setting. Demonstrated active listening, written, verbal, and information technology skills. Work Schedule

Monday thru Friday day shift; 40 hours per week.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

This posting is currently open only to internal candidates. External candidates may apply at Job IDs 258780, 258781, or 258782.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.