Medical Appointment Clerk
Location: Naval Medical Center San Diego & Surrounding Clinics
Company: U.S. Got People (USGP)

USGP is currently seeking a dedicated Medical Appointment Clerk to join our team in supporting military service members, their families, and veterans at Naval Medical Center San Diego and affiliated clinics. This is a rewarding opportunity to be part of a respected federal healthcare system while building your career in a meaningful way.

What We Offer:

Competitive Pay: $20.97/hour + Health & Welfare stipendComprehensive Benefits Package: Medical, dental, vision, life insurance, and 401(k)Paid Time Off (PTO) and Sick Leave available

Qualifications:

Education: High school diploma or GED equivalentCertification: Basic Life Support (BLS) from American Red Cross or American Heart AssociationExperience: Minimum of 6 months in a medical office or administrative healthcare settingTyping Speed: 50+ WPM – typing test certificate required

Immunization Requirements (Must be current or able to obtain):

Hepatitis B (series and titer)Tdap (Tetanus, Diphtheria, Pertussis)MMR (Measles, Mumps, Rubella)Varicella (Chickenpox)Tuberculosis (TB) testCurrent Influenza vaccineCOVID-19 vaccine (if applicable)

Key Responsibilities:

Greet and assist patients and visitors in a front-desk or office environmentAnswer and direct incoming phone calls; take and relay messages as neededSchedule and coordinate medical appointments, determine patient eligibility, and provide general instructionsRetrieve, update, and organize medical records in accordance with clinic guidelinesEnsure timely arrival of medical records for scheduled appointmentsLocate and obtain requested documentation or test results for healthcare providersCreate, manage, and update appointment schedules and templates in patient scheduling systemsPerform end-of-day processes and resolve any pending or delinquent appointmentsProvide general administrative and clerical support to ensure smooth clinic operations

About USGP:

At USGP, our mission is to support the health and well-being of America’s veterans, active duty service members, and their families. We are proud to build a diverse, compassionate team of professionals dedicated to delivering high-quality care and operational support across federal healthcare facilities.

We value our employees and offer a work environment that encourages growth, collaboration, and professional development. This is an excellent opportunity for someone who thrives in a service-oriented environment and is looking to grow their career while making a difference.

Equal Opportunity Employer
USGP is proud to be an Equal Employment Opportunity employer. We welcome all qualified candidates regardless of race, color, religion, gender, national origin, disability, or protected veteran status.

Apply Today!
We look forward to reviewing your resume and welcoming you to the USGP team.

Job Type: Full-time

Pay: $20.97 per hour

Expected hours: 40 per week

Benefits:

401(k)Dental insuranceHealth insuranceLife insurancePaid time offVision insurance

Work Location: In person