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Our client, a rapidly growing automotive service contract administration company in North West Austin, is looking for a Mechanical Claims Processing Specialist who will provide clerical and administrative support to the Mechanical Claims Team. This role is not responsible for adjudicating claims but plays a vital role in ensuring claims documentation, payments, and workflows are completed accurately and within established timelines. This position is Monday through Friday from the hours of 8:00 am - 5:00 pm with the chance to work from home Mondays and Fridays. This is a temp to permanent position with a three month trial period before going permanent.

Responsibilities

Review, upload, and organize mechanical claims-related documents within internal systems

Review service invoices and repair orders for accuracy and completeness prior to payment processing

Process claims payments accurately and in a timely manner

Perform accurate data entry and maintain claims records

Monitor workflows to ensure claims and documentation are processed within required timelines

Coordinate with Claims Examiners on open or pending claims to resolve outstanding issues

Communicate professionally with internal teams and external partners regarding claim status and updates

Qualifications

Previous experience as a Warranty Administrator, Automotive Service Advisor, or similar role preferred

Familiarity with vehicle service contracts and mechanical claims processes

Experience handling financial transactions, invoice verification, and payment reconciliation

Ability to read and understand contractual language and automotive repair terminology

Ability to interpret automotive service invoices and repair orders

Proficiency in Microsoft Office Suite (Excel, Outlook, Word)

Strong verbal and written communication skills

High attention to detail and accuracy

Ability to maintain assigned production levels