**Career Area:** Supply Chain and Logistics **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Job Summary** Maximizes external supplier performance through understanding our supply network. **What You Will Do:** + Serve as a primary contact for dealer parts support needs & suppliers, following up on requirements to minimize past due schedules and enabling dealers to support end customers without supply chain bottlenecks + Focusing on inventory management to prevent excess material within the network. + Reviewing and acting on schedule releases and follow up for on-time shipments. + Partner with global purchasing buyers and purchasing analyst on problem parts. + Activities include but are not limited to standard problem resolution, product information, orders status inquiries, consideration of supplier/process or direct shipments; higher or lower levels of support (groups or disassembly), acquiring material from production facilities, and dealer return material. + Monitoring and following (and at times placing) parts orders including addressing Direct Ship & OTO orders through interaction with process support teams (expediting, supplier, purchasing, logistics, warehouse, quality etc) + Develop & implement solutions based on root cause analysis to prevent reoccurrence of defects + Responsible for performing other job duties as assigned by Caterpillar management from time to time. Employees may also be required to work outside of normal working hours. + Building Rapport and communicating on a regular basis with the appropriate facility and process partner contact on order status and details while developing an understanding of expectations of the business segment being supported. + Hold periodic or as-needed meetings/calls with respective network customer services staff and expediting teams to address/clarify issues and questions and to stay current on ordering processes, part status and/or system updates. + This may require some flexibility in hours to accommodate dealer discussions. **Additional Information:** + Bachelor’s degree / Diploma (3 years) with equivalent experience + Minimum 2-3 years of job-related experience in Supply chain domain **What You Have:** + Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. + Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. + Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner. + Distribution Requirements Planning (DRP): Knowledge of the process, issues and considerations for systematically managing distribution of inventory for multiple plants or warehouses; ability to apply related knowledge and experience in real practice. + Materials Handling and Management: Knowledge of material handling and management in plants; ability to perform, monitor and improve processes related to storage, transportation and handling of raw and hazardous materials. + Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. + Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice. + Sales Force applications, OM tools, Basic PBI knowledge, MS-Office skills and good presentation skills + Personal computer skills are required and familiarity with various software packages are a plus + Demonstrated ability to work independently and to communicate effectively across diverse cultures and background + Ability to handle dealer concerns and complaints effectively and negotiate best solution among many parties involved + Great team player with strong analytical and problem-solving skills. Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers. **What You Will Get:** Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date). **Final Details:** Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you! This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. **About Caterpillar** Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. **Posting Dates:** February 2, 2026 - February 15, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .