Step into a pivotal role where your expertise will help safeguard our firm's integrity and shape our compliance and risk strategies. At JPMorgan Chase, you will have the opportunity to collaborate with dynamic teams and senior stakeholders across the organization. This role offers meaningful career growth and the chance to make a significant impact on our operations. You will be empowered to influence business leaders and contribute to the success of our Markets businesses. Join us and be part of a team that values innovation, collaboration, and professional development.

As a Control Manager in the Markets Sales and Trading team, you will lead quality assurance activities that support our supervisory framework and compliance objectives. You will work closely with colleagues across functions and levels, providing valuable insights and presenting findings to senior forums. This role offers you the opportunity to shape our risk management strategies and collaborate with a diverse team. Together, we will ensure the highest standards of integrity and operational excellence.

 

Job ResponsibilitiesPlan and execute quarterly Markets Business Control Management assurance activitiesPartner with the Quality Assurance Program Owner to review scope and update documentation for approvalManage objectives, scope, sampling methodology, scoring methodology, quality thresholds, results reporting, tracking of corrective actions, and record retentionExecute testing pre-work and analyze results, overseeing findings reports with suggested actionsAct as the oversight contact for the offshore Quality Assurance team and handle escalationsConduct interviews during the Quality Assurance cycle and create presentations of results for different audiencesCollaborate with stakeholders across functions and levels throughout the organizationMentor and provide guidance to offshore colleaguesMonitor and track findings through to resolutionPresent at senior forums as a delegate for the Quality Assurance Program Owner

Ensure effective communication and collaboration within the team

 

Required Qualifications, Capabilities, and SkillsBachelor’s degree or equivalent experienceDeep understanding of Markets Sales or Trading businessExperience in the financial services industry with a background in audit, assurance, controls, operational risk management, compliance, or equivalent subject matter expertise in a relevant business-related function or operationProficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft VisioKnowledge of data analytics using Microsoft Excel, Alteryx, or PythonExcellent written and verbal communication skills with the ability to influence business leaders meaningfully and actionablyExceptional interpersonal, collaboration, and relationship-building skillsFlexible and adaptable to shifting priorities; manages competing priorities to achieve effective results in a fast-paced, results-driven environmentIndependent decision-making using sound judgmentStrong critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

Demonstrated implementation skills

 

Preferred Qualifications, Capabilities, and SkillsExcellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable mannerStrong problem-solving and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusionsAbility to manage multiple and competing deliverablesProficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Visio, with data analytics experience using Microsoft Excel and Microsoft AccessStrong digital literacy for effective use of digital tools and platforms in control frameworksEmerging ability to influence stakeholders in implementing compliance strategies and fostering collaborationExperience presenting findings and recommendations to senior stakeholders