Join our dynamic team as a member of the Markets Asset Servicing Operations Income team, where you will play a pivotal role in centralized asset servicing support, across multiple products like across Prime Services, Equities and Fixed Income supporting collection / payment of income events with client / counterparties / Depo across different region / Markets  (Asia Markets with Global Legal entities)

 

Job Summary: 

As an Asset Analyst in the Markets Asset Servicing team, you are responsible for Income events across EMEA, WHEM & ASIA Legal entities covering APAC Markets. You are required to ensure timely and accurate processing of income events, collection / payment of claims, timely reconciliation cash, stocks, wash across our Fixed Income / Equity and Prime Business.  We work closely with internal stakeholders including trading desks, sales, finance and other operations team and work in partnership with clients, custodians, agents, depo, and 3rd party service providers. You will be responsible to execute goals and objectives set up to deliver core business deliverables. This interaction enables employees to gain an insight into other operations and obtain a high-level knowledge of the diverse range of the J.P. Morgan products.

Job Responsibilities:

Ensure all pre-event reconciliation and pay date event processing related on Income events such as dividend, coupons and redemptions are completed in a timely manner to avoid impact in Desk PnL and Prime ClientEnsure partnership with external and internal counterparties, timely responses and completion of outstanding items in managing new and old items for  payable and receivable claims covering SBL, market failed claims (dividend and bonds), coupon claims and  Repo claimsPerform oversight and ensure all cash breaks, wash breaks, suspense breaks and control account breaks are reconciled timely, match-off correctly and reduce or Nil accumulation of over 30 days aged items. Manage any potential system feed issues, late/incorrect investigation, follow-through till resolution.Act as a point of contact for clients / internal stakeholder such as Trading desk, Middle Office, Finance and other operations team within Markets Operations for all escalations and ensure adequate coverage by service teamsServe as a subject matter expert for the functions managed.Perform process re-engineering activities, support automations, identify and close process gaps, support remediation activitiesMaintain documented procedures and ensure adherence to and compliance with firm policies and regulatory requirement and deploy effective cross training to ensure all critical functions have in built resiliencies Provide SME support for various transformation initiatives driven by senior management from time to time and influence end outcomeIdentify ways to improve processes/procedures to enhance quality and/or productivityAct as a subject matter expert on procedural matters, and be the funnel for communication with the global teams

 

Required Qualifications, Capabilities, and Skills:

At least 3 years of relevant experience, in Asset Servicing background covering either Income and Corporate action or with any Market Operations processing backgroundExperience in data transformation tools, such as Alteryx and data visualization tools (e.g., Tableau, QlikView/QlikSense and enhanced data mining skills using SQL, SAS, Python, or other equivalent tools)Analytical mindset and problem-solving skills, with the ability to identify and resolve complex operational issuesFlexibility in workstyle and be able to work appropriately with stakeholders and colleagues at all levelGood Inter-personal and relationship management skillsMust be able partner with multiple internal teams, external clients & 3rd party service providersAbility to work independently and achieve desired results and have an eye for detail Ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goalsAbility to organize to prioritize workload to manage concurrent tasks and meet competing deadlines

 

Preferred qualifications, capabilities and skills:

Minimum Bachelor’s degree in Finance, Business or AccountingStrong understanding of different technological development methodologies (e.g., Agile, Waterfall) and design techniques with ability to successfully lead regardless of approachBusiness analytics or project management certifications a plusStrong technical and analytical skills, including proficiency in Microsoft Office applicationsExperience using automation tools a plus (e.g., Python, Alteryx, Tableau)With Series 99 license holder is a plus but not required