Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.   As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

What you will have an opportunity to do:

Market Supervisor

Dellshire Resort | Opening Spring 2026
Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.

The Market/Coffee Shop Supervisor oversees daily operations of Dellshire Resort’s grab-and-go marketplace and coffee bar, ensuring exceptional guest service, product presentation, and operational efficiency. This role supports the leadership team by supervising team members, maintaining product quality, and upholding brand standards that reflect the luxury, innovation, and family-adventure essence of Dellshire Resort.

Why You’ll Love Dellshire

Be part of a resort that blends luxury and adventure into a storybook setting.Work with a team that values creativity, collaboration, and connection.Experience professional growth in a dynamic, pre-opening environment with room to make your mark.Competitive payComprehensive health, dental, and vision coveragePaid time off and holidays401(k) with employer matchAssociate recognition programsExclusive discounts and family perksFree employee meal daily

What You’ll Do

Supervise daily operations of the Market/Coffee Shop including opening and closing procedures, inventory, cash handling, and guest service standards.Lead, train, and motivate team members to ensure consistent delivery of friendly, efficient, and professional service.Ensure all food and beverage products are prepared, stocked, and displayed according to brand and safety standards.Maintain cleanliness, organization, and visual appeal of all front-of-house and back-of-house areas.Oversee POS transactions, manage daily sales reports, and ensure compliance with financial procedures.Monitor inventory levels; assist with ordering, receiving, and proper storage of products.Communicate effectively with leadership and other departments to support smooth operations and guest satisfaction.Handle guest inquiries, feedback, and complaints with professionalism, resolving issues promptly.Support barista and cashier duties as needed during peak times.Ensure compliance with all health, safety, and sanitation regulations.Assist with scheduling, payroll verification, and labor control in alignment with business demands.

What are we looking for?

Who You Are

Minimum two (2) years of supervisory experience in a coffee shop, café, or grab-and-go environment required.Strong leadership and communication skills with a hands-on management style.Proven ability to motivate, train, and coach a team.Knowledge of specialty coffee preparation, POS systems, and inventory control.ServSafe, Food Handler, and Alcohol Service Certifications required (or ability to obtain prior to start).Proficient in Microsoft Office and basic reporting tools.Must be able to work flexible hours including early mornings, evenings, weekends, and holidays.

Join us in creating something extraordinary.
Apply today to bring your passion for sales and hospitality to Dellshire Resort—where every order tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

$18.00

-

$18.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.