At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?
Manager, Technology Risk & Control oversees the identification, assessment, and mitigation of technology risks within the technology resilience space by conducting thorough risk evaluations, developing risk management strategies, and ensuring compliance with industry standards and regulatory requirements.

Key Responsibilities:

Oversees the management and integration of several resilience related projects simultaneously, adjusting scope, timing, and budgets to efficiently utilize resources and adhere to program timelines and budgetsManages the identification and evaluation of controls and adherence to controls, ensuring effective implementation and reportingOversees the development and implementation of strategic mitigation strategies to address identified resilience risks, ensuring robust protection of the organization's technology infrastructureCollaborates with other teams within Technology to identify initiatives to improve the organization’s technology resilience stance. Partners with external teams and third parties to identify opportunities to improve the technology resilience posturePrepares and presents detailed resilience related risk management reports and documentation to senior leadership and stakeholders, providing clear and accurate records of risk assessments, mitigation actions, and compliance statusProvides key inputs in training and development programs to enhance skills and knowledge in Technology Resilience, ensuring continuous professional growth and the ability to effectively manage current and future risksCollaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Minimum Qualifications:

Education and KnowledgeBachelor's Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experienceAdvanced knowledge of global technology standards and applicable regulationsAdvanced knowledge of technology control domains such as Technology Resilience, Security Governance & Operations, IT General Controls, and Cloud SecurityProficiency in enterprise risk management with an emphasis on operational risk management and technology riskWork ExperienceExperience in technology risk & control and disaster recovery / business continuity managementExperience in risk assessment methodologies and advanced mitigation strategiesExperience in processing regulatory requirements and compliance standards in the technology sectorExperience with Compliance Management and Risk Assessment tools such as ServiceNow GRC, RSA Archer, MetricStream, FusionExperience creating impactful PowerPoint presentations

GUARDIAN

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.