Support Center - Irving

The Manager - Store Services Supplies is responsible for developing processes and efficiencies that manage Michaels Store’s non-retail inventory, primarily balloon bar and helium supplies. This role will ensure supplies remain at an adequate level based on demand and will work directly with vendors and logistics teams to fulfill orders. Duties will also include demand forecasting, inventory audits, gathering data and statistics, and building charts/dashboards to show performance indicators.

Major Activities

Manage the ordering, storing, receiving, and distribution process of helium and balloon bar supplies.Analyze data to develop forecasts on key store supply programs, including helium demand for a rapidly growing balloon business.Develop and implement procedures for inventory control and records management.Plan and controls budgets related to supply inventory.Monitor business trends to identify potential shortages and ensure adequate stock levels for distribution.Collaborate with procurement to secure the best vendor/product that meets company objectives.Manage vendor relationships to ensure supply demand can be met and be proactive to provide suggestions if there are risks.Provide visibility to order requests, fulfilment, and shortages.Collaborate with cross-functional teams to execute strategy, in-store initiatives and identify issues and opportunities for process simplification and/or cost savings.  

Other duties as assigned

Preferred Education

BA/BS college degree or equivalent work experience
 

Minimum Type of Experience Required

5+ years’ professional experience plus 2 years’ retail operations experienceKnowledgeable on facets of retail store operations and proceduresExperience in planning/forecasting/distributing non-retail supplies

Other

Strong analytical, mathematical and problem-solving skillsProficient in inventory managementKnowledgeable of inventory control processesExcellent written and verbal communication skillsHighly collaborative integrating and working with cross-functional teams focused on problem solvingStrong attention to detail with ability to multitaskMust be able to flex work schedule including times in which it may be necessary to work weekends and/or eveningsAbility to develop and maintain productive relationshipsAble to work closely with and provide support to co-workers within the department

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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