JOB SUMMARY: 

Manages all activities of assigned outlets, ensuring 100% guest satisfaction.

DIRECTLY SUPERVISES:

Assistant Manager Restaurant

Manager Restaurant Shift

KEY JOB FUNCTIONS:

Assist with designing creative menus with consolidation to cost, quality and presentation

Demonstrate excellent customer relation skills and ability to market the outlet

Maintain staffing levels and schedules to ensure a cost efficient, productive environment

Schedules periodic food service employee meetings to ensure correct execution of restaurant policies

Participates with strategic planning and the budget regarding the director of the outlets

Participate in the financial operating and capital planning process and make recommendations that achieve desired financial results

Analyze and understand market research as it applies to the Food & Beverage operation

Requisition all supplies for the outlets

Ensure adherence to all Board of Health standards

Endorse the business and service objectives, ethics and values of the company

Coordinate with other departments to ensure efficiency of operation and the highest degree of customer satisfaction

Ensures that all guest complaints are handled in a courteous and professional manner

Ensures staff behavior and appearance are in compliance with established policy

EDUCATION and/or EXPERIENCE: 

College degree, two-year culinary degree or equivalent work experience required. Two year’s work experience in full service or high-volume restaurant.  Basic knowledge in all phases of restaurant management. 

QUALIFICATIONS:

Strong leadership, communication and management skills

Excellent planning and public relation skills

WORK ENVIRONMENT:

Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes. 

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Starting Salary $62,000 - $67,000