**The Opportunity** The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Manager Quality Assurance with the resources to solve critical problems for the future of our business, which is why we need you. **Role Summary:** Manulife Japan is looking to fill the role of Test Manager for Quality Assurance (Bi-lingual preferred). Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications but have sufficient experience and talent. **Responsibilities:** **Leadership** **:** + Handle a portfolio of projects and be responsible for QA delivery + Create in initial estimates of the testing effort needed for new developments and functional enhancements. + Participate in daily stand-up meetings, defect triage calls + Responsible for working with different teams for defect management + Monitor, measure, control, and report to management on Test progress, product quality, Test results and Test Completion. + To provide leadership and guidance to the test team on best practice, mentoring and supporting development of team members with training and growth plans. + Manage resources effectively to ensure utilization is maximized, aligned to plan, budget and to timeframes. + Identify slippage and develop strategies to recover and will own and resolve issues around the technical solution delivered into the business test environment + Ensure that all test phases have appropriate entry / exit criteria and for monitoring achievement of these criteria and for obtaining sign-off against these prior to Go Live + Implement a well-structured approach to test defect management and incident reporting + Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc. **Testing** + To define, design and deliver all testing work, including Functional Testing, System Integration Testing, Regression, and support User Acceptance Testing (undertaken by subject matter experts situated within the business). + Document queries and defects and provide adequate data to allow rapid resolution. + To review testing requirement for change requests, assessing the impact on test plans and schedules. + Improve and maintain an automation framework. + Creation of both manual and automated test scripts + Ensure configuration management of all Testware artefacts produced and traceability of the tests to the test basis. + Drive standards and best practices in QA and Testing, champion the adoption of continuous quality improvement through automation. + Identify Test Automation opportunities, plan the effort, select the tools and ensure training to team. **Knowledge and Experience** **Essential:** + Previous hands-on experience as a Test Manager working with developers, product specialists, Business Analysts, Project Managers, testers, and business stakeholders. + Broad knowledge of software development lifecycle(waterfall/agile) Cloud technologies, functional and non-functional test methodologies. + Deep knowledge of test automation framework + Knowledge and experience in Performance testing, API test and cross browser testing + Relevant and demonstrable experience of managing relationship with business and external stakeholders + A proven track record in delivering on time + Test management and defect management tools **Desirable:** + **An understanding of Insurance Domain** **Certifications:** + ISTQB, PMP, QAI, 9001, ISO, HP, CAPM, SILK, ALM **Internal Guidelines about Work from Home:** Hybrid Model, following Manulife’s Working Better guidelines. **Over time:** 0-40 hours/month. **Salary:** Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary. Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules. **Working Hours:** Standard Working Hours: 9:00am - 5:00pm (Include 1 hour break. Flex-time system available) **Benefits:** Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system (include Japanese lesson / English lesson), Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee). **Holidays/Vacations:** Saturdays and Sundays National Holidays Year-end and new year holidays (December 30, December 31, January 2 and January 3) Annual Paid Holiday For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.) **Location:** Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan **What motivates you?** + You obsess about customers, listen, engage and act for their benefit + You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes + You thrive in teams, and enjoy getting things done together + You take ownership and build solutions, focusing on what matters + You do what is right, work with integrity and speak up + You share your humanity, helping us build a diverse and inclusive work environment for everyone **Our commitment to you** + Our mission; to be a part of making Decisions Easier and Lives Better + A leadership team dedicated to your growth and success + A bold ambition and set of goals to be a leader in driving transformation in our industry + Our best. Every day. Learn more about opportunities with us at jobs.manulife.com **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido