Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

We are looking for an experienced DevOps Engineering Manager to lead our middleware platform engineering team. You will combine technical leadership, hands-on engineering, and strategic platform development to build and evolve our enterprise middleware infrastructure. You'll architect, implement, and evangelize middleware platforms including API management, message queuing, service mesh, and integration solutions while leading a distributed team.

Where You'll Work

This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: DE, NJ, PA. Relocation assistance is not available for this role.

What You'll Do

Design and architect scalable, highly available middleware platform solutions across NGINX, API Management (APIM), Apache Kafka, IBM MQ, MuleSoft, Azure Service Bus, and related technologiesDesign and implement network architectures including internal/external load balancers (ALB, NLB, Azure Load Balancer, NGINX Plus), service mesh configurations, and traffic routing strategiesBuild reference architectures and design patterns for middleware integration across the enterpriseDrive platform evolution from legacy systems to cloud-native, container-based architecturesLead incident response for platform-level issues and drive root cause analysis to prevent recurrenceWrite production-grade code in Python, Go, or similar languages for platform automation, tooling, and integrationsDevelop Infrastructure as Code (IaC) using Terraform, Ansible, CloudFormation, or ARM templates to provision and manage middleware infrastructureImplement CI/CD pipelines for middleware platform deployments and configuration managementBuild monitoring, observability, and alerting solutions for middleware platforms using tools like Prometheus, Grafana, ELK stack, or Azure MonitorImplement security best practices including network segmentation, firewall rules, API gateway security policies, and certificate managementDefine and track SLOs/SLIs for middleware platforms and drive continuous reliability improvementsMaintain comprehensive documentation including runbooks, architecture diagrams, and API specifications

What You'll Bring

5+ years of experience in DevOps, platform engineering, or infrastructure engineering3+ years of hands-on experience with at least 4 of the following middleware platforms:API Management: NGINX, Kong, Apigee, Azure APIM, AWS API GatewayMessage Queuing: Apache Kafka, RabbitMQ, IBM MQ, Azure Service Bus, AWS SQS/SNSIntegration Platforms: MuleSoft, Dell Boomi, Apache CamelService Mesh: Istio, Linkerd, ConsulStrong programming skills in Python, Go, Java, or similar languages with ability to write production codeExpert-level knowledge of Infrastructure as Code using Terraform, Ansible, Pulumi, or CloudFormationDeep understanding of networking concepts including TCP/IP, DNS, SSL/TLS, HTTP/HTTPS protocolsExtensive experience with load balancers: NGINX Plus, HAProxy, F5, Azure Load Balancer, AWS ALB/NLBProficiency with containerization (Docker, Kubernetes) and orchestration platformsStrong experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, Azure DevOps)Hands-on experience with cloud platforms (Azure (preferably), AWS, or GCP) and hybrid cloud architectures

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.