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At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

 Inviting applications for the role of [Credit Risk Analyst], Manager Credit Risk

 Credit Risk, Portfolio Management Risk Mitigation
(Credit assessment, portfolio oversight, underwriting, risk identification, mitigation, legal/insolvency, bad debt)

 Commercial Acumen Strategic Decision Making
(Sales enablement, balanced riskreturn judgment, business and industry understanding, strategic perspective)

 Stakeholder Management, Leadership Communication
(Senior stakeholder engagement, negotiations, coaching junior analysts, crossfunctional collaboration, written verbal communication)

 Operational Execution Professional Attributes
(Decision making under pressure, accuracy, independence, ownership, resilience, continuous improvement mindset)

In this role, The Credit Risk Manager – Business General Aviation This role currently requires a Credit Manager to own the portfolio of customers, by consistently reviewing, identifying, and managing risk for the aviation business to support sales and manage risk prudently. We need someone who would be Interacting regularly with the sales team, exposure control team, dispatch team and other relevant departments, and other reporting in relation to its Business Aviation

Responsibilities

Drives portfolio performance with high energy, ownership, and a strong commercial mindset, proactively enabling sales growth through balanced, riskappropriate solutions while protecting the company.

Manages a global, highprofile credit portfolio for a fuel distribution business—overseeing exposure, credit limits, and payment performance across regions with strong analytical rigor, attention to detail, and sound judgment.

Leads sensitive credit conversations and negotiations with internal/external stakeholders using exceptional stakeholder influence, clear verbal communication, and wellstructured written communication (including English and all concepts both written and verbal communication).

Operates effectively in a demanding, fastpaced environment, demonstrating accuracy under pressure, adaptability, and timely independent decisionmaking to balance the risk/return of individual accounts and over all portfolio

Conducts regular portfolio reviews to identify early warning signals, deteriorating accounts, and concentration risks with a proactive risk ownership mindset and strategic perspective.

Partners crossfunctionally with Sales, Dispatch, Customer Support, Credit Analysts, and Collections to deliver outcomes through collaboration, professionalism, clarity, and a solutionoriented approach.

Identifies, assesses, and mitigates credit risk by evaluating customer financials, payment trends, market conditions, and industry dynamics using critical thinking, a strong analytical bent of mind, and commercial awareness.

Structures risk mitigants (e.g., guarantees, LC’s, margining, secured terms) to unlock commercial opportunities while managing downside risk, applying problemsolving capability, sound judgment, and risk discipline.

Provides guidance and oversight to junior credit analysts by coaching, reviewing assessments, and strengthening recommendations with openness to feedback, collaborative leadership, and attention to quality.

Partners with senior management on critical highrisk cases (escalations, restructurings, exposure reduction) with professional maturity, confidence in handling complexity, and stakeholder management.

Approves higher DOA limits and exceptions, exercising balanced risk judgment, policy discipline, and high attention to detail on complex and elevatedrisk requests.

Conducts indepth reviews for highvalue/highrisk accounts, recommending revised terms and collateral enhancements with analytical rigor, decision-making confidence, and strategic perspective.

Leads and supports legal, bankruptcy, and insolvency cases by coordinating with internal legal teams and external counsel with resilience, structured problemsolving, and effective crossfunctional engagement.

Prepares and presents quarterly bad debt reserve analysis and reporting, ensuring accurate provisioning and management visibility through, attention to detail, and clear written communication. Consult and analyze various sources of information to provide a summary of the recommended steps and advocate next course of actions

Demonstrates curiosity, a continuous improvement mindset, and initiative beyond defined responsibilities, bringing genuine passion for credit risk management and aviation/fuel business dynamics.

Qualifications we seek in you

Minimum Qualifications

Holding Degree in Risk Management, CA, CS, ICWA, CMA, CFA, FPNA, FRM holding any of these qualifications 

Experience: Good years of experience in credit risk, portfolio management in a management role. Must have done Extensive Portfolio Risk Management, Credit Underwriting, financial spreading, Deeper level of financial assessment. US Facing business Flexible to support 24/7 operations.

Preferred Qualifications/ Skills

Degree in Finance Risk Management

Flexible support to 24/7 operations, US Facing Client

Stretch beyond stipulated shift hours as per business requirement. 

Excellent Proactive communicator, Eye for details, Self-starter, highly collaborative and interactive, and go getter mindset

Has extensive dealt with international stakeholders across US, Europe 

Why join Genpact? 

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation 

Make an impact – Drive change for global enterprises and solve business challenges that matter 

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities 

Work with the best – Join 140,000 bold thinkers and problem-solvers who push boundaries every day 

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 

Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.