At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

The Line Maintenance Planning Operations Manager is responsible for managing and maintaining all departmental plans, policies and processes while meeting the demands of the flight operational schedules. This position leads the Line Planning Team in administering all routine and non-routine planning functions for its fleet of 750 aircraft while ensuring all required items are scheduled within their maintenance program limits. This position also requires a technology-based mind-set able to develop, test, implement and train the Line Planning Team on new software platforms. The Line Maintenance Planning Operations Manager is both a creative and dedicated individual who will harmonize and lead our collaborative culture. This position requires the leadership skills necessary to make decisions with sound judgment, train and mentor employees for improved performance, coordinate activities of multiple departments and guide day-to-day operations successfully. To be successful, the qualified candidate requires the utmost professionalism, integrity and work ethic while possessing a visionary skill-set that will successfully carry the team into the future. This individual can expect travel up to15%.

Leads the Line Planning Team in effective scheduling and execution of the total aircraft maintenance programEffective scheduling is defined as obtaining necessary routing requirements in order to manage workload to the available resourcesThis scheduling must avoid negative impact on the operation by preventing operational delays and, above all, maintaining all airworthiness standardsMaintain solid time management skills with the ability to plan, organize and implement multiple initiatives and deadline-driven workloads while consistently providing outstanding customer serviceDevelops and fosters positive cross-divisional relationships while maintaining an open line of communication with the planning teams, maintenance stations, maintenance control, engineering and other project management groupsAbility to effectively prepare and lead conference calls, presentations and meetings in one—on—one or group situations in order to update, inform or persuade employees of the organization, up to senior leadershipResponsible for achieving prescribed company objectives (KPI’s) in regard to fleet reliability, cost, productivity, customer service and team members by using strong analytical skills to implement long-term plans into day-to-day operationsAlso, generating easy-to-interpret reports and spreadsheets based on collected data for leadershipMaintains a rotating work schedule that includes vacation coverage while meeting overtime goalsCreate, update and maintain departmental GMM and SOP manuals while ensuring all processes are adhered toDelegate special assignments to subject matter experts for accomplishment of projects that require extensive attention to detail and executionEngages and participates with cross-departmental teams such as Methods and Standards, Maintenance Programs, Regulatory and Task Implementation on changes to fleet maintenance programs

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

The Line Maintenance Planning Operations Manager is responsible for managing and maintaining all departmental plans, policies and processes while meeting the demands of the flight operational schedules. This position leads the Line Planning Team in administering all routine and non-routine planning functions for its fleet of 750 aircraft while ensuring all required items are scheduled within their maintenance program limits. This position also requires a technology-based mind-set able to develop, test, implement and train the Line Planning Team on new software platforms. The Line Maintenance Planning Operations Manager is both a creative and dedicated individual who will harmonize and lead our collaborative culture. This position requires the leadership skills necessary to make decisions with sound judgment, train and mentor employees for improved performance, coordinate activities of multiple departments and guide day-to-day operations successfully. To be successful, the qualified candidate requires the utmost professionalism, integrity and work ethic while possessing a visionary skill-set that will successfully carry the team into the future. This individual can expect travel up to15%.

Leads the Line Planning Team in effective scheduling and execution of the total aircraft maintenance programEffective scheduling is defined as obtaining necessary routing requirements in order to manage workload to the available resourcesThis scheduling must avoid negative impact on the operation by preventing operational delays and, above all, maintaining all airworthiness standardsMaintain solid time management skills with the ability to plan, organize and implement multiple initiatives and deadline-driven workloads while consistently providing outstanding customer serviceDevelops and fosters positive cross-divisional relationships while maintaining an open line of communication with the planning teams, maintenance stations, maintenance control, engineering and other project management groupsAbility to effectively prepare and lead conference calls, presentations and meetings in one—on—one or group situations in order to update, inform or persuade employees of the organization, up to senior leadershipResponsible for achieving prescribed company objectives (KPI’s) in regard to fleet reliability, cost, productivity, customer service and team members by using strong analytical skills to implement long-term plans into day-to-day operationsAlso, generating easy-to-interpret reports and spreadsheets based on collected data for leadershipMaintains a rotating work schedule that includes vacation coverage while meeting overtime goalsCreate, update and maintain departmental GMM and SOP manuals while ensuring all processes are adhered toDelegate special assignments to subject matter experts for accomplishment of projects that require extensive attention to detail and executionEngages and participates with cross-departmental teams such as Methods and Standards, Maintenance Programs, Regulatory and Task Implementation on changes to fleet maintenance programsWhat’s needed to succeed (Minimum Qualifications):High school diploma or equivalentFAA Airframe and Power plant License5 years of commercial aircraft or military aircraft maintenance experienceStrong background and in-depth knowledge of Federal Aviation Regulations pertaining to maintenance programs and procedures, aircraft maintenance systems and aircraft routing and aircraft systemsDemonstrates strong knowledge and understanding of project and time management conceptsDetail-oriented, proactive self-starter demonstrating a positive, willing attitude as well as exhibiting excellent oral and written communication skillsAbility to work long hours with limited to no supervision from leadershipTake initiative to continually improve team performance and work processes through feedback, problem solving and idea generation while driving root cause corrective action for behavioral and operational issuesMust be flexible and willing to work a rotating shift in a 24 hour/7 day a week operation including weekends, nights and holidaysGrowth Behaviors:EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her workTracks and shares external trends, best practices or ideasPerformance driven and accountableHas high performance standardsOutperforms her/his peersFAST/AGILE:Removes barriers to move fasterExperiments and adaptsThrives under pressure and fast paced environmentsSMART RISK:Makes bold decisions/recommendations using sound judgementEMPOWERED:Brings solutions instead of problemsChallenges the status quo and has the courage to take an unpopular stanceGROWTH MINDSET:Demonstrates curiosityWelcomes failure as a learning opportunityMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):Bachelors degreeBachelors degree in aviation engineering or technology or managementGreen or Black Belt in Lean/Six SigmaProject Management certification2 years in an aircraft maintenance management role2 years of maintenance planning experience, preferredWhat’s needed to succeed (Minimum Qualifications):High school diploma or equivalentFAA Airframe and Power plant License5 years of commercial aircraft or military aircraft maintenance experienceStrong background and in-depth knowledge of Federal Aviation Regulations pertaining to maintenance programs and procedures, aircraft maintenance systems and aircraft routing and aircraft systemsDemonstrates strong knowledge and understanding of project and time management conceptsDetail-oriented, proactive self-starter demonstrating a positive, willing attitude as well as exhibiting excellent oral and written communication skillsAbility to work long hours with limited to no supervision from leadershipTake initiative to continually improve team performance and work processes through feedback, problem solving and idea generation while driving root cause corrective action for behavioral and operational issuesMust be flexible and willing to work a rotating shift in a 24 hour/7 day a week operation including weekends, nights and holidaysGrowth Behaviors:EXTERNALLY FOCUSED: Understands the upstream and downstream implications of his/her workTracks and shares external trends, best practices or ideasPerformance driven and accountableHas high performance standardsOutperforms her/his peersFAST/AGILE:Removes barriers to move fasterExperiments and adaptsThrives under pressure and fast paced environmentsSMART RISK:Makes bold decisions/recommendations using sound judgementEMPOWERED:Brings solutions instead of problemsChallenges the status quo and has the courage to take an unpopular stanceGROWTH MINDSET:Demonstrates curiosityWelcomes failure as a learning opportunityMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):Bachelors degreeBachelors degree in aviation engineering or technology or managementGreen or Black Belt in Lean/Six SigmaProject Management certification2 years in an aircraft maintenance management role2 years of maintenance planning experience, preferred