At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. 

ICS Governance is looking for a Risk Insight Manager focused on depriving insights that strengthen risk management across ICS.

The Manager will:

Use insights to define and support the Strategic direction of the Governance organizationWork across Risk Management Programs to identify trends and emerging risksManage details of specific risk and controls governance forums for ICS, interfacing with org-wide governance processes and committees and share insights and lessons learned across forums Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU Support sharing insights, better practices, themes, etc. across the enterprise Partner with stakeholders across ICS Risk & Control and 2LOD/1LOD teams

Minimum Qualifications  

Significant experience in operational or strategic risk management with understanding of critical operational risk management lifecycle activities Strong project management, communication, and interpersonal skills Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively 

Preferred Qualifications 

University degree in Finance, Business, Risk Mgmt., or equivalent experienceExperience in at least one of the following:Definition of operational risk strategyTranslating operational risk strategy and appetite into execution guidelines Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds Oversee the implementation of the operational risk governance frameworks  Communicating and ensuring understanding and adherence to operational risk procedures and standards  Facilitating the operational risk exam management processes Experience in financial services industry

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.