Anticipated End Date:

2026-02-14

Position Title:

Manager Information Services

Job Description:

Manager Information Services

Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.   Ideal candidates will be able to report to our Pulse Point location in St. Louis, MO.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. 

The Manager Information Services is responsible for managing the delivery of information technology services, which may include telecommunications, networks, or databases.

How you will make an impact:

Develops and implement policies.

Ensures sufficient security safeguards to prevent unauthorized data access.

Evaluates all directives, change orders, and projects as to their impact on systems as to cost and efficiency.

Maintains sufficient control procedures and ensure complete and accurate data.

Develops and implements new subsystems, procedures, and techniques.

Management duties include hiring, training, coaching, counseling, and evaluating performance of direct reports.

Collaborates with analytics business partners to determine data needs and corresponding strategies to ensure data completeness, accuracy, timeliness, and security.

Evaluates and champions possible enhancements to data services and underlying environments.

Oversees issue resolution efforts around process failures, performance degradation, and potential data gaps.

Addresses risks and implements contingency plans.

Partners with business, architecture, and infrastructure teams to develop service level agreements to ensure consistency and customer satisfaction.

Mentors direct reports and other junior developers on coding standards.

Aligns new and existing data/information services to evolving current state business processes, ensuring that all included business logic is accurate and up to date.

Supervises others on developing data/information services for usability, reliability, and scalability requirements.

Provides guidance on vendor/software evaluations and provides strategic direction based on those evaluations. 

Minimum Requirements:

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 5 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

Experience leading people, small projects, and providing troubleshooting support highly preferred.

Multi database and/or multi language highly preferred.

Experience presenting technical subject matters to non-technical audiences highly preferred.

Experience in the design, building, and maintenance of databases, data models, data services, etc. highly preferred.

Ability to learn and document new skills and subject matter highly preferred.

Ability to toggle effectively between multiple concurrent projects preferred.

Experience with Snowflake, SQL Server, Amazon Redshift, or PostgreSQL databases highly preferred.

Experience with ETL methods such as SQL Server Integration Services, Python data-movement scripts, Alteryx, Talend, or equivalent highly preferred.

Experience in the optimization of SQL queries for increased performance and decreased server-load highly preferred.

Proficient in presenting team’s work in various forums preferred.

Familiarity with operations (pharmacy, contact center, manufacturing, print or digital communications, etc.) preferred.

Job Level:

Manager

Workshift:

1st Shift (United States of America)

Job Family:

IFT > IT Infrastructure & Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.