Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD General

Pay Details:

$91,200 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

The Front to Back Operational Excellence team collaborates with partners across the organization to execute the Front to Back framework, a differentiating factor in the TD strategy. Front to Back, a holistic operational excellence framework, is an approach applied to complex business problems that involves a current state assessment using a fact-based, hypothesis-led diagnostic that creates a baseline to identify top opportunities. The Front to Back improvements are then deployed using cross-functional teams across the organization to design and implement the changes. In partnership, this new approach will drive improved alignment across the organization and enhanced colleague and customer experiences.

About This Role

This Manager is an individual contributor role responsible for leading the Capabilities and Technology workstream of Front To Back Operational Excellence framework. The mandate is to help define current and target state capabilities across a value stream by identifying capability gaps, overlaps and automation opportunities and facilitate technical design solutions that drive the greatest value for the Enterprise. You will be valued and respected for your leadership and guidance. You’ll champion team success by continually learning about and providing thought leadership on technology solutions and capabilities.

Accountabilities

Meaningful work is fueled by meaningful performance and career development conversations with your manager. This is what you may be asked to perform:

Build deep relationships with various business groups across the enterprise, especially within TECE and TechnologyDocument & translate technical / complex concepts into easy-to-understand business language via successful executive messagingYou must be able to deep dive into the details of business, operations, and engineering, and lead the mapping of current state technology landscape.For assigned value streams identify impacts on individual capabilities, determine needs/ requirements/ priorities, define options, and develop front to back holistic solution planProvide early guidance to business partners on technology capabilities and limitations to shape requirements for target stateLeads iterative solution design and prototyping efforts to define the "right" solution to meet current and future business goals and lead the MVP design sessions for those solutionsArticulate & document the business and technical rationale for the solutions being proposed, including cost drivers and benefitsHelp define & document success metrics of proposed solutions and ensure alignment between expected benefits and capabilities of target state

Specific Educational Requirements

Post-secondary education in a business-related discipline (MBA is an asset)Experience in designing, developing and delivering automation and technology solutions is an asset

Other Qualifications / Skills / Experience

Previous Digitization & Automation, Technology or Enterprise Architecture experience is a definite assetBusiness Segment experience is an assetAble to collect, process and analyze business and technical information and employ sound judgement in assessment of options and recommendationsStrong analytical and problem-solving skills with aptitude for big picture thinkingSolid experience and proven record in working closely with senior management across all lines of business, along with conceptual and critical thinking.Works exceptionally well in cross-functional teams and is a champion of collaboration.Engages colleagues, business partners, external stakeholders, and colleagues seamlessly to define a shared / common goal making things happen using positive influence.Able to manage significant ambiguity and constantly changing circumstances in a fast-paced environment.Strong presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with senior management at all levels.Robust organizational skills with the ability to work in a fast-paced environment and manage multiple deadlines and priorities.Demonstrated experience with large scale change initiatives.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet