As the Manager - Global Business Services (GBS), you will collaborate with business units and functions across the enterprise to facilitate improvements in the design, management, execution of end-to-end processes and controls in support of Wesco’s digital and data transformation. You will monitor risk, timeliness and quality of workstreams, in addition to being part of the core team responsible for resolution of issues by partnering with various internal and external teams. You will also manage the day-to-day activities of programs and processes for the GBS function. **Responsibilities:** + Regular engagement with business process providers (BPOs) + Engage all stakeholders for governances (internal, external) + Regular engagement with Project Managers and stakeholders to keep track of all transition implementations, and anticipate and address current concerns + Function as the first escalation point for all service-related issues and failures – help to address critical issues, conduct Root Cause Analyses, and establish focused corrective action plans + Hold all parties mutually accountable for their deliverables + Perform issue resolution with internal and external entities + Identify and segment key stakeholders to address their needs specifically + Provide regular updates to Steering Committee + Manage program-level budget, provide support in the development of cost estimates and forecasts and keep them up to date + Ensure compliance with internal controls, works with internal and external auditors where necessary **Qualifications:** + Bachelors Degree - Accounting, Finance, Business, IT or related discipline required, Masters Degree preferred + 6 years of progressive experience working in shared services and/or GBS environment or relevant finance or professional role + 2 years of supervisory or leadership experience + Prior experience anticipating financial and operational issues + Experience working with outsourced providers (BPOs) a plus + Proven strategic planning experience at management level + Advanced in Microsoft Excel + Demonstrated creative and critical thinking skills + Ability to build and maintain strong collaborative relationships with stakeholders in functions and teams across the business + Understanding and experience with core financial processes including accounts payable, accounts receivable, credit, management reporting, etc. + Ability to work independently and collaboratively with cross functional teams + Able to work on multiple projects/streams simultaneously + Strong communication and presentation skills + Ability to travel 0% - 25% _\#LI-RA1_ At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​ Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive. ​ Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!​ Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​ _Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​_ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._