Requisition ID: 244496
Locations: Charlotte
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Job OverviewThe Manager of Customer Region RGM is responsible for the strategic development of revenue and profit growth within a specific sub-set of the company while building industry-leading competencies, approaches, and processes. This is done by identifying and activating high-potential opportunities based on trends, post-event data, syndicated data, and commercial initiatives; collaborating with the field and customer teams. This role is also accountable to deliver the annual Revenue, Rate, and Profit plan for CCCI while creating customer value; leading, coaching, and partnering very closely with our Region Executive leaders, Commercial Region Leads and contributing to the multi-year development and vision of the RGM department.
Duties & Responsibilities Manages Region Revenue Management by managing region & customer-specific Price Package Plan to optimize revenue and profit performance vs provided targets and objectives; modeling potential path forward for promo price actions based on post-event analytics, syndicated data, and all available data and informational sources Integrates commercial plan strategic actions into on-going customer plan based on dynamic situation and competitive actions; and optimizes trade investment and customer agreements with both national retail sales and local field customers within the pre-defined scope Leads and Develops methods for continuous improvement by supporting all annual review development and processes to drive a peak performance culture; driving process improvement and efficiencies across the RGM department. Provides business insights to the CCCI leadership team through ROI and scenario modeling, and supporting executive-level presentations Manages forecasting (CP3), tracking, and monitoring by driving dynamic forecast process for detailed volume and revenue metrics by following the business planning calendar Completes and maintains standard management reporting and tools, and lead monthly business reviews with cross-functional partners by providing topline analytics and business insights Leads Customer Planning (CP3) initiative by creating detailed volume and revenue metrics in proprietary CP3 system on an annual basis; securing executive and cross-functional alignment through planning Sell-in sessions; and delivering cascaded rate and revenue growth targets while integrating commercial strategies and objectives, historical performance trends and macro factors Administers optimal Revenue Growth Management by monitoring price and trade investment actuals vs expected for target customers; ensuring execution accuracy and collaborates in resolving any disputes, discrepancies; and providing insight and expertise on planning tools and RGM processes to optimize efficiencies and effectiveness Manages, leads, and motivates a team to deliver results by communicating company goals, safety practices, and deadlines; engaging and developing teammates through effective performance management, coaching, and training Implements continuous improvement methods while maintaining customer focus, and embodying company purpose and values to inspire servant leadership Knowledge, Skills, & Abilities Strong project management and communication skills. Strong analytical, organizational, and time management skills. Ability to influence and collaborate cross-functionally Data management and data manipulation across Microsoft Office suite (Excel) and in-house systems High understanding of pricing and RGM principles Capable of multi-tasking under high pressure situations Strong analytical, organizational, and time management skills Ability to influence and collaborate cross-functionally at all levels Attention to detail and strong self-motivated follow up skills a must-have Experience within the CPG industry is preferred Experience leading teams and managing others preferred Minimum Qualifications Bachelor’s degree (preferably in Finance, Accounting, Business Administration, or Marketing) Preferred Qualifications Knowledge acquired through 5 to up to 7 years of relevant work experience Work Environment Office environment
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Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.