Department:

36102 Advocate South Suburban Hospital - Emergency Department

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Previous emergency department experience is preferred.

Pay Range

$51.05 - $76.60

Major Responsibilities:

Responsible for the maintenance of efficient and effective departmental operations    9)Coordination of selection process. Responsible for monitoring and assessing staff developmental needs to ensure competence including conducting timely performance reviews, coaching and counselling, staff meetings and dissemination of information.    1)Ensures that the work schedule is planned, implemented, and monitored according to department policy.    2)Ensures the availability of necessary supplies and equipment.    3)Ensures that all emergency equipment and supplies are maintained and monitored per protocol and are utilized appropriately to meet all standards of care.    4)Coordinates the use of all information systems to ensure that data entry of patient information and charges is accurate.    5)Monitors and assesses department safety procedures to ensure patient, visitor, and staff safety.    6)Facilitates and ensures smooth coordination of department services with other departments.    7)Identifies internal and external customer needs and ensures provision of services to meet those needs.    8)Monitors and assures efficient utilization of human resources, supplies and equipment and other budgetary issues.Collaboration with Clinical Specialist in the development and implementation of educational activities    1)Identifies individual/departmental education needs.    2)Provides training and/or arranges opportunities to address education needs.Responsible for monitoring and implementing Continuous quality Improvement initiatives    1)Develops and implements plans for corrective measures in conjunction with the Clinical Specialist.    2)Participates in interdisciplinary CQI teams.    3)Actively promotes and involves staff in the CQI process.    4)Identifies CQI project opportunities.    5)Collects, reports, and maintains appropriate data.Ensures compliance with all regulatory agency guidelines and standards of care.    2)Assists in developing and implementing department specific checklists and skills competencies.    3)Reviews and revises policies, procedures, and protocols for the department in conjunction with Clinical Director and Clinical Nurse Specialist.    4)Facilitates and monitors department QA activities by observation, report, and written documentation to ensure quality of care.    1)Assists in developing methods for improvement of care as necessary.Maintenance of personal professional growth and development    3)Serves as an active member on appropriate committees.    1)Develops goals for educational development with input from Clinical Director.    2)Attends workshops, seminars, and professional organization activities.Performs all job duties under the strictest Patient Satisfaction standards according to established policies and procedures.    1)Designs and implements “Patient Satisfaction” Education programs to include various customer service techniques geared towards a variety of ways in staff interface with customers (i.e. person, telephone, etc.)    2)Designs and monitors customer service standards via performance monitoring plans, performance indicators review of customer complaints and any other method in which the customers notify the department of their needs    3)Develops and implements “Patient Satisfaction” standards policies and procedures and assures that policies and procedures are up-dated as new techniques or services are implemented.    4)Coaches, counsels and provides; direction to registration staff regarding customer service issues and assures that appropriate feed back is given to department director and supervisor, as well as other registration staff management personnel

Licensure:

Nurse, Registered (RN)

Education/Experience Required:

Bachelor’s degree in nursing required.5 years lead or supervisory experience7-10 years clinical experience.Current RN licensure in State of IllinoisCPR Certified ACLS Certified

 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or trainingPremium pay such as shift, on call, and more based on a teammate's jobIncentive pay for select positionsOpportunity for annual increases based on performance

Benefits and more

Paid Time Off programsHealth and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term DisabilityFlexible Spending Accounts for eligible health care and dependent care expensesFamily benefits such as adoption assistance and paid parental leaveDefined contribution retirement plans with employer match and other financial wellness programsEducational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.