Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Manager Advance & Expense plays a critical role in the financial operations of the company. The purpose of this role is to provide leadership and oversight to the Advance Management team, with a focus on managing the general ledger to system comparison, monitoring expenses to identify business losses, and ensuring the accuracy and compliance of advance and expense processes. The Manager Advance & Expense will be responsible for analyzing and resolving the general ledger to system outages to ensure that the general ledger is accurate and in compliance with company policies and procedures. This individual will also monitor processes to identify any business losses and work with internal departments and suppliers to resolve any discrepancies or issues related to expenses. This individual will be responsible for implementing and enforcing expense management policies and procedures, as well as leading process improvement initiatives to streamline the expense management process and minimize business losses.

As a leader, the Manager Advance & Expense will be expected to manage and mentor team members to ensure their professional development and growth. This individual will also be responsible for preparing reports and providing insights on expense performance and trends to senior management, which will help the Servicing Financial Control department make informed decisions. Overall, the Manager Advance & Expense will play a key role in ensuring the accuracy and compliance of the company's financial information, as well as in providing leadership and oversight to the Advance Management team. This is a challenging and rewarding role that requires strong analytical skills, attention to detail, and excellent communication and interpersonal skills

Direct Reports

 Advance & Expense Management Analyst

Principal Duties

Analyze and resolve general ledger to system balances to ensure accuracy and compliance with company policies and proceduresMonitor processes to identify and address any business lossesProvide oversight to the general expense and advance processes, including tracking expenses and processing advances and reimbursementsImplement and enforce expense management policies and procedures to ensure compliance with company guidelinesWork closely with internal departments and suppliers to resolve any discrepancies or issues related to expensesPrepare reports and provide insights on expense performance and trends to senior managementDevelop and maintain an effective system of internal controls to ensure the accuracy and integrity of financial informationLead process improvement initiatives related to expense management and advance processesManage and mentor team members to ensure their professional development and growthPerforms related duties as assigned by management.

Education and Experience Requirements  

Bachelor’s Degree6-8 years Mortgage Servicing experience4+ years supervisory experience

Knowledge, Skill, and Ability Requirements  

Proficient working knowledge of Microsoft SQL, Microsoft Outlook, Word, and Excel.Strong verbal and written communication skills.Excellent time management skills to complete multiple deadlines with minimal supervision

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

Medical, dental, and vision insurance

Health Savings Account with employer contribution

401(k) Retirement plan with employer match

Paid Maternity Leave/Parental Bonding Leave

Pet insurance

Adoption Assistance

Tuition reimbursement

Employee Loan Program

The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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