About the role

As a Manager of Accounts Receivable and Credit Control, you will manage the Accounts Receivables and Credit Control teams within GBS and ensure timely and accurate processing across this function and compliance with relevant finance policies and procedures. The role is also responsible for credit risk management of QR to ensure that the company interests are safeguarded on outstanding balances and future transactions with the customers.

Your responsibilities

Strategic

To work as a strategic partner to Qatar Airways stakeholders and provide full Accounts Receivable and Credit Control support for all businesses, as per finance services mission and centralised operational model, in order to achieve business objectives and secure cash flows.

Initiate, evaluate and manage process improvement initiatives through automated solutions in Accounts Receivable and Credit Control function. Constantly seek opportunities for efficiency and maximization of resources through economies of scale, in order to ensure timely and accurate processing.

Sets the strategic objectives for Accounts Receivable teams within QR and ensure the efficient management on daily operations (timely billing and collections of outstanding balances as per set Credit periods, to avoid any negative impact on Cash flows).

Responsible to lead the Accounts Receivable and Credit Control function’s strategic business drivers to determine investment allocation, creating comprehensive and highly structured business cases, for proposed projects, ascertaining investment cost and benefits to scope, dependencies, risk and its alignment to strategic objectives.

In Conjunction with IT and CI&T teams, lead the continuous process improvement for the function with key focus on efficiencies

Operational

Ensure the timely deliverables and performance as per the agreed KPIs within AR and Credit Control function.

Manage and ensure the monthly closing of financial records to ensure the accuracy of Accounts Receivable Ledger and provide required reports to financial accounting team and senior Leadership as required, to facilitate business reviews.

Review and approve credit applications for both PAX, Cargo agents, Al Maha services and Qatar Executive (QE) as per AR policy and IAP.

Validate and approve ticketing authorities, stock allocations as requested from the Stations.

Ensure ORC (overriding commissions), incentives etc. due to agents are timely paid with no penalties as per approved documents and processes.

Ensure timely recoveries of amounts due and monitoring financial risk. Highlight and escalate any risks in order to minimize the financial exposure of the QR Group.

Guide and oversee the development and maintenance of risk matrix for each segment such as Market, Country, station etc with the aim of establishing Risk profiles for effective management to minimize any defaults to QR

Lead and manage the overall financial functions for Accounts Receivable (including but not limited to, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises and coordination of certain projects, service quality, process improvement, business continuity and communication) in order to reach the operational efficiency expected by the Group

Properly providing updates for Senior Management for Bad and Doubtful Debts on monthly basis and controlling bad debts in order to minimize the exposure of the group. Control and monitor default accounts in Accounts Receivable and follow up legal cases outcomes to support the interests of Group.

Conduct regular self-audits/checks to ensure accurate accounting, reconciliation, set-off is done, document and highlight irregularities to senior management to ensure quality and accuracy.

Work closely with IT for automation of AR manual documentations / forms in order to improve response time and delivery.

Ensure the accurate and timely response to all inquiries from internal or external auditors in relation of AR function as needed.

Handle strategic level communications with IATA Bodies, BSB, CASS for getting MIS reports, default notifications etc as and when required.

Analyse Early warning system (EWS) reports –IATA management information reports and handle communications with stations finance and commercial in this regard.

Analyse Ageing report to ensure collections within credit terms and highlight any delay to the concerned department / station for further action.

Prepare AR MIS report on monthly basis, ad - hoc AR Analysis, AR statements.

Perform other department duties related to his/her position as directed by the Management

Perform other department duties related to his / her position as directed by the Head of the Department

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.