NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation’s leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient’s ability to function. We specialize in the following areas: Orthopedic Surgery, Rheumatology, Neurology, and Radiology. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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Position Summary:
We have an exciting opportunity to join our team as a Manager – Retail And Catering Services.

In this role, the successful candidate is responsible for the management and execution of superior quality within all retail and catering operations. Adheres to and promotes the mission, vision and values of the Food and Nutrition Services Department and NYU Langone Health. Achieves a world class level of food and hospitality for our staff, patients, and guests

Job Responsibilities:

Demonstrates knowledge of the organization’s Core values and incorporates them into the performance of duties.  Maintains the appropriate par levels for food/non-food supplies to ensure operational efficiency and eliminate waste for retail/ catering services. Merchandises Retail Services and catered events effectively and creatively to achieve optimal marketing of facilities/image. Prepares/reviews accurate and timely event costing, and other financial reports and maintains accurate safe/cash handling procedures. Participates in the review, revision and/or development of Departmental Policies & Procedures.  Maintains a sanitary, safe and efficient operation in accordance with federal, state and local health regulations and all standards set forth by The Joint Commission Participates in the development and management of the fiscal operating and capital budgets through appropriate review and supervision of resource utilization; inclusive of the development and implementation of cost saving/revenue generation strategies, to meet financial parameters. Develops, coordinates and executes menu cycles/promotions/service enhancements to increase sales, customer counts, and satisfaction.  Participates in the selection, orientation, training and performance evaluations of the staff to provide the opportunity for personal/ professional development with a customer service focused approach and ensure all staff met the standards of competency required for satisfactory job performance. Supervises subordinate staff.  Provides all facets of special event planning and interacts positively and collaboratively with clients, vendors, and other sub-units/ departments to foster effective partnerships and deliver desirable outcomes.  Maintains quality food and service at all designated retail venues and catered events with a hospitality focus for achieving excellence in customer service.

Minimum Qualifications:
Bachelors Degree in Food Service Management, Hotel/Restaurant Management, Hospitality Management, or a related field.  2+ years of management experience in hospitality/food service industry, and Retail Services. Certified in ServSafe program (within 6 months of hire.)

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Orthopedic Hospital provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Orthopedic Hospital is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $67,771.14 – $85,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here