**Careers With Purpose** **Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.** **Facility:** Bemidji Behavioral Crisis Ctr **Location:** Bemidji, MN **Address:** 3220 Hannah Ave NW, Bemidji, MN 56601, USA **Shift:** 8 Hours - Day Shifts **Job Schedule:** Full time **Weekly Hours:** 40.00 **Department Details** The Manager of Urgent and Emergent (U/E) Services provides leadership and oversight for the region’s adult and child mobile crisis teams, EmPATH units, and behavioral health residential services. This role ensures high-quality, client-centered care by leading multidisciplinary teams that include mental health professionals, behavioral health practitioners, rehabilitation workers, peer support specialists, and on-call staff. While technical responsibilities such as policy review, statute compliance, program budgeting, quality improvement initiatives, and personnel scheduling are essential to the role, new leaders are supported throughout the learning process. Sanford offers structured mentorship, training, and collaborative coaching to help the manager confidently navigate these operational areas using Sanford-informed processes. At its core, success in this role is rooted in building a psychologically safe, connected, and growth-oriented work culture. The Manager fosters environments where staff, supervisors, clients, and residents are supported in becoming the best versions of themselves. Prioritizing authentic connection, modeling a growth mindset, and strengthening team cohesion are key expectations of this leadership position. The role also involves extensive collaboration across internal and external partners. Internally, the Manager works closely with emergency departments, hospital units, and other behavioral health services. Externally, partnerships include counties, law enforcement agencies, universities, and community behavioral health organizations to ensure accessible, recovery-focused crisis services. U/E teams utilize the Collaborative Assessment and Management of Suicidality (CAMS) framework and continuously seek evidence-based tools to address suicide risk factors. Experience in crisis work, both patient-facing and staff-facing, is preferred. Because U/E services operate 24 hours a day, seven days a week, scheduling includes a mix of flexible and traditional options, with most leadership hours occurring Monday to Friday. This position offers a meaningful opportunity to positively impact individuals, families, and systems, making it ideal for a leader passionate about balancing people-centered work with systems-level influence. Sanford prioritizes the well-being of its leaders and teams through established debriefing processes, a robust Employee Assistance Program, and access to a dedicated Employee Wellness Clinician in the Bemidji region. This clinician provides quick, free, confidential, trauma-informed support to help staff manage work-related stress without it carrying into their personal lives. This role offers the opportunity to guide high-impact crisis services, nurture strong and resilient teams, and strengthen community partnerships, creating tangible and immediate impact for individuals in crisis and the professionals who support them. **Job Summary** The Clinical Manager of Behavioral Health provides direction and leadership to the clinical and fiscal development, implementation, and ongoing management of all resources needed. Provides leadership, strategic implementation and budget accountability for the continuous operation and staffing of the assigned behavioral health service teams. Interacts with patients, internal employees, and external agencies in a professional manner, keeping with the mission and values of the organization. Ensures program requirements are being met for assigned services. Develops and sustains effective working relationships with county, state, regulatory organizations, other human service agencies and affiliated communities. Assesses staffing needs; establishes business case for additional staffing resources, if needed. May assess minimum staffing needs in relation to specific programs to maintain compliance with state statutes (e.g., Minnesota statute 9520.0810). Responsible for hiring, staff development, clinical supervision, performance management and evaluation, and disciplinary action. Ensures that licensure and Continuing Education Units (CEUs) are current for employees. Creates and implements onboarding processes for new employees. Ensures employees have knowledge of proper documentation for setting and/or program and use electronic medical record (EMR) systems appropriately. Facilitates cross-team integration by providing education on services provided and how role functions within the setting. Monitors, reviews, and ensures compliance of accreditation standards for a variety of regulatory bodies. May have responsibility for program development, depending on setting. May provide education regarding mental health issues to providers in different clinical disciplines and non-clinical staff; may also provide education to community, as requested. Assists with the preparation and performance of the operational. Has discretion over department expenditures and is accountable for expense management. Monitors work revenue units and productivity to ensure that billing and productivity expectations are met. May provide direct therapeutic care to patients of diverse populations with social, economic, developmental, emotional and related issues, as needed. Assesses patient needs, completes assessments as needed, diagnoses disorders (if independently licensed) or helps case conceptualize diagnoses, develops treatment plans, and implements treatment interventions specific to patient needs. Documents treatment. Provides patient progress updates to interdisciplinary team, as needed. May educate patient support members about patient issues and interventions. May refer for additional clinical services or to specialists, as needed, and provide case coordination. Must stay current on emerging issues in the profession. **Qualifications** This position is dually posted as a clinical or non-clinical manager role. Candidates may qualify under either set of requirements below: **Clinical Manager** Master's degree in Clinical Social Work, Counseling, Psychology, or a related human service field required. Must have a minimum of three years' experience providing behavioral health services, as well as two years' supervisory experience. Must be independently licensed in Minnesota with one of the following: Licensed Independent Clinical Social Worker (LICSW) Licensed Professional Clinical Counselor (LPCC) Licensed Marriage and Family Therapist (LMFT) Must possess a valid driver's license. Must maintain a good driving record. **Non-Clinical Manager** Bachelor's degree in Clinical Social Work, Counseling, Psychology; Master's degree preferred. Must have a minimum of three years' experience providing behavioral health services, as well as two years' supervisory experience. Must have knowledge of treatment programs and service delivery system for the mentally ill and/or severely emotionally disturbed. Ability to work with service providers from different agencies. Ability to supervise and manage personnel. Must possess a valid driver's license. Must maintain a good driving record. **Benefits** Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. **Req Number:** R-0248058 **Job Function:** Behavioral Health and Dependency **Featured:** No