About the Marketplace Strategic Account Management Team
Our team is dedicated to helping sellers thrive on Walmart Marketplace by delivering the right products to customers at unbeatable prices. We operate as trusted advisors and strategic partners, using data-driven insights and collaborative planning to unlock growth. This role plays a critical part in scaling our most important seller relationships and shaping the future of Walmart’s third-party ecosystem.
What You’ll Do
Manage a portfolio of high-impact seller accounts, driving growth through strategic planning and performance optimizationLead quarterly business reviews, analyze performance metrics, and implement data-backed solutionsCollaborate cross-functionally with Product, Marketing, and Operations to enhance seller and customer experiencesGuide sellers in adopting key services like Walmart Fulfillment Services and Walmart ConnectDevelop and execute marketing and promotional strategies to boost visibility and salesWhat You’ll Bring
3+ years of experience in eCommerce, merchandising, or category managementProven ability to manage complex accounts and influence senior stakeholdersStrong analytical skills with proficiency in Excel and business performance toolsExperience developing strategic plans and delivering executive-level presentationsA results-driven mindset with a passion for innovation and continuous improvementYou’ll make an impact by:
Managing strategic accounts: Serve as a strategic consultant/account manager – accountable for driving business growth across a portfolio of strategic sellers. Develop strategies with sellers to expand selection, improve offer quality and drive operational improvements across their business.Overseeing business performance: Lead annual and quarterly business planning and performance tracking for strategic sellers. Conduct deep dive analysis on issues effecting seller business performance and implement corrective actions. Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit.Being a trusted advisor: Develop strong and trusting relationships with partners. Serve as the account “quarterback” – working across the organization to solve issues, address pain points and implement growth initiatives. Employ a “one team” approach to accomplish the goals of the business and drive negotiations from a “win-win” perspective that establishes credibility and trust with our partners and delivers consistently improved performance. Optimizing offer quality: Work directly with sellers to optimize their listings including PDP content, ratings and reviews, ship speed and price competitiveness to maximize search optimization and discoverability across the platform.Driving adoption of seller services: Teach sellers how to be more successful across the Walmart platform and maximize awareness and adoption of seller growth initiatives including Walmart Fulfilment Services (WFS), Walmart Connect, and more.Developing strategic marketing plans: Develop seller marketing plans - including events, site placements and promotions - that drive incremental traffic and GMV.Working cross-functionally: Collaborate with Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.Autonomous Work: Will be responsible for management of the above and action with limited manager oversight.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$202,000.00
Bentonville, Arkansas US-09401:The annual salary range for this position is $80,000.00-$155,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., SalesPrimary Location...702 Sw 8Th St, Bentonville, AR 72716, United States of America