Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Specialist Sales

Manager Specialist Sales EEA, Switching Services Europe

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview
Mastercard Switching Services is a regulated business unit looking after the commercial relationships with Mastercard’s customers across the EEA related to the processing of payment transactions — i.e., authorization, clearing, and settlement — in compliance with the European Interchange Fees Regulation.
We are a high performing, agile commercial team, partnering closely with customers and shared services teams across the EEA to shape, position, and deliver compelling commercial proposals for Switching Services.
We are seeking a Manager Specialist Sales EEA to support the team in assisting customers on all Switching related topics, preparing high quality commercial proposals, coordinating responses to customer Request for Proposals (RFPs), and contributing to initiatives that grow Mastercard’s Switching Services presence and penetration in the region. This role plays a central part in strengthening customer engagement and ensuring the commercial success of Switching Services in Europe.

Role
In this role, the Manager Specialist Sales EEA will be responsible for:
•\tDeveloping and delivering strong commercial proposals for Switching Services.
•\tLeading and coordinating responses to customer Request for Proposals (RFPs) for Switching Services.
•\tContributing to the achievement of Switching Services KPIs across the EEA region.
•\tActing as a knowledgeable and responsive point of contact for customers on Switching related topics.
•\tDriving regional initiatives to increase Switching penetration.
•\tSupporting Product Teams by sharing customer insights and commercial perspectives to help develop enhanced Switching functionality.
•\tBuilding strong relationships with internal stakeholders including Services Business Development, Solution Architecture, Network Product Management, Product, Legal, Finance, and others.
•\tContributing to a collaborative, supportive team culture within a high performing, agile business unit that values partnership, trust, and shared success.

All About You
•\tMaster’s degree in Business Administration, Management, Marketing, or a related field
•\tProficiency in English; additional EEA languages are a plus
•\tKnowledge of and interest in the financial and/or payment card industry
•\tPrior experience in international environments and in customer focused commercial roles
•\tHands on, proactive, and a strong team player with a keen to learn mindset
•\tAbility to adapt in a fast paced and highly competitive environment
•\tStrong communication skills (verbal and written), with the ability to tailor messages to different audiences
•\tStrong command of Microsoft Excel and PowerPoint
•\tSolid planning, organizational, and time management skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.