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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Applies the principles of software engineering to design, develop, maintain, test, and evaluate computer software that provide business capabilities, solutions, and/or product suites. Provides systems life cycle management (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.) to ensure delivery of technical solutions is on time and within budget. Researches and supports the integration of emerging technologies. Provides knowledge and support for applications’ development, integration, and maintenance. Develops program logic for new applications or analyzes and modifies logic in existing applications. Analyzes requirements, tests, and integrates application components. Ensures that system improvements are successfully implemented. May focus on web/internet applications specifically, using a variety of languages and platforms. Defines application complexity drivers, estimates development efforts, creates milestones and/or timelines, and tracks progress towards completion.

Strong exposure with IBM WatsonX , Cloud based solutions and a proven track record delivering complex technology initiatives. The ideal candidate will combine hands-on knowledge of AI/ML platforms with disciplined project management skills, ensuring successful delivery of enterprise-grade AI solutions. They will lead AI acceleration POD / WDA during onshore time working with Business with understanding of Watson , drive delivery through HR collaboration and support ITC team being a POD lead .Position will also bring ownership in driving BPO Incident deflection and align , own the delivery per commitments.

Is accountable for the performance and results of a team or multiple teams. Coordinates work across the organization to ensure effectiveness. Makes decisions about the workforce – e.g., who to hire, how to develop them, and how to reward them. Focus is on connecting/integrating processes and people.

Directly manages subordinate supervisors or a team of employees who apply conceptual and theoretical expertise. Has accountability for the performance and results of a team within own area of specialty. Adapts departmental plans and priorities to address resource and operational challenges. Typically focuses on an annual time horizon. Provides technical guidance to employees, colleagues and/or customers. Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from manager.

AI & WatsonX Delivery

Lead the design, development, and deployment of AI/ML solutions using IBM WatsonX, including WatsonX.ai, WatsonX.data, and WatsonX.governance.Translate business requirements into solution architectures and model development strategies.Partner with data scientists, engineers, and business stakeholders to operationalize AI models at scale.Oversee AI model lifecycle management, including versioning, monitoring, performance tuning, and governance.

Project Management

Manage end-to-end project delivery using PM best practices—scope, schedule, budget, risk, and stakeholder communication.Drive project planning, resource forecasting, sprint cadence, and overall governance.Ensure all project documentation, change controls, and compliance requirements are completed accurately.Lead cross-functional teams and facilitate alignment among technical and business partners.

Stakeholder Engagement

Act as the primary liaison between business units, technology teams, and executive leaders.Provide clear, structured communication on project status, risks, timelines, and dependencies.Conduct executive-level presentations and project health reviews.

Quality, Governance & Risk Management

Oversee data governance and AI governance frameworks leveraging tools and framework.Identify and mitigate risks related to data quality, model performance, security, and compliance.Ensure adherence to enterprise architecture, security standards, and PMO methodologies.

Technology Advising/Consulting
• Exceeds customers’ expectations by listening for unexpressed needs; connects customer needs to relevant service offerings and new technology.
• Leads others in resolving technical issues in a timely manner; follows up with customers to ensure satisfaction.
• Partners with the business to integrate new technologies into business solutions; creates and communicates a vision of the technology requirements for the future state of the business.

Required Qualifications

15+ years of project/program management experience leading complex technical or data-driven initiatives.AI Awareness with  experience with IBM WatsonX (WatsonX.ai, WatsonX.data, WatsonX.governance).Proven ability to manage multi-million-dollar programs and cross-functional technical teams.Managed Transformation Projects at scaleStrong understanding of AI concepts, cloud technologies, and data engineering fundamentals.Excellent communication, presentation, and stakeholder management skills.

Grade: 30H

Last day to apply is 12/15

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Pay Range:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,740.00/year to $246,600.00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.