We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

About the Role:

We are seeking an experienced SAP OTC Manager with strong expertise in the SAP SD (Sales and Distribution) to lead Order-to-Cash work stream in the IT organization. This role will be mainly accountable for Japan/Korea/SEA/ANZ and also providing support to Greater China. The ideal candidate will combine deep SAP expertise with retail industry knowledge. Experience integrating SAP OTC with OMS, POS, and WMS, along with SAP CAR proficiency is highly valued. Excellent communication skills in Japanese and English are essential for collaborating with global teams and business stakeholders.

 

Key Responsibilities:

• Lead the design, configuration, and implementation of SAP Order-to-Cash solutions to meet business needs.

• Partner with business partners to address pain points, enhance and optimize business process flow and system solution.

• Drive E2E integration with retail ecosystems (OMS, POS, WMS etc.) while ensuring SAP standard best practices.

• Analyze business processes, identify requirements, and propose effective SAP solutions.

• Work with SAP development team to design, develop and debug ABAP programs, including reports, interfaces, user exits, enhancements and forms etc.

• Integrate SD/CAR modules with other SAP modules such as MM/FI/CO.

• Perform testing, troubleshooting, and continuous improvement of the system.

• Create and maintain technical documentation, including specifications and user guides.

• Provide training and support to end-users and junior team members.

 

Qualifications: 

• 8+ years of hands-on experience in SAP SD modules. SAP CAR/MIM/Fiori is preferred. 

• Deep experience of SAP integration with surrounding systems and lead large scale project implementation with S4 HANA.

• Ability to read/debug standard/custom programs, validate enhancement implementations, collaborate with developers on development, bug fixes, performance fine-tuning.

• Experience integrating SAP OTC with OMS required. Integrating with POS, and WMS, familiar with EDI/IDOC processes, integration and enhancement preferred.

• Strong analytical and problem-solving abilities, Proven troubleshooting/debugging skills for configuration/interface failures

• Good understanding of omni retail environment and landscape in terms of the relevant services and solutions is highly preferred.

• Proactive mindset with the ability to work independently and in fast paced environment with global teams.

 

Preferred Skills:

• Experience with SAP S/4HANA implementation projects.

• Exposure to Agile/Scrum methodologies.

• Knowledge of SAP best practices and business processes.

 

Education:

Bachelor’s degree in information technology, Computer Science, or a related field is a plus.

 

Language requirement:

Japanese: professional proficiency

English: professional proficiency

 

Why Join Us?

Work on cutting-edge SAP technologies, including Fiori and S/4HANA, CAR.

Join a collaborative, innovative and global work environment.

Opportunities for professional growth and development. 

 

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale
and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

 

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/