Framingham, Massachusetts, United States
1 day ago
Manager, Sales Ops

Staples is business-to-business. You’re what binds us together.

Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and using best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

Partner across Sales Leadership, and other key stakeholders to lead the strategic build of the Key Performance Indicator program.Work together closely with Sales and Sales effectiveness teams for gathering KPI program business requirements, aligning requirements to the sales process and evaluating effectiveness of KPI selections against expected selling outcomes.Interact with Sales VPs, Effectiveness, and Front Line Managers to develop and support coaching reports.Maintain KPI program reporting environment within PowerBI and continually seek new toolsets available to improve KPI program.Ensure KPI (and associated) reporting, analytics, and final deliverables are accurately completed, thoroughly vetted/validated, and approved according to established schedules and processes.Develop and enhance training materials and additional resources for the field to provide a comprehensive understanding of how their KPI program operates and is reported.Proactively identify areas in need of improvement; partner with stakeholders to craft resolutions, new processes, and impactful updates; and be accountable to develop and carry out long-term action plans.Participate in establishing and documenting best practices, templates, policies, and tools to promote greater consistency and expand and scale Staples capabilities.

What you bring to the table:

Strong analytical and quantitative skillsExperience in a fast-growing, dynamic organizationStrong written and verbal communication skillsAbility to multi-task in a fast-paced environmentExcellent partnership, teamwork, and collaboration skillsStrong meticulous attention to detail and a strong customer focusSolutions oriented

Qualifications:

What’s needed- Basic Qualifications

Bachelor's degree in business, finance, and/or operationsExperience in sales operations, sales effectiveness, program development, and build, analytics, and finance

What’s needed- Preferred Qualifications

Experience with Anaplan and SalesforceProficiency with Microsoft OfficeSQL Database (Snowflake) management, Alteryx, Power BI, Access DB, SFDC backend

We Offer:

Inclusive culture with associate-led Business Resource GroupsFlexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)Salary range $94k - $100kOnline and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.  

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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