This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious how you could shape Spectrum’s strategic initiatives and drive operational excellence within Marketing Customer Communications? As Manager, Marketing Communications, Strategic Initiatives, you’ll collaborate with leadership to automate processes, enhance compliance and lead key programs that improve our customer engagement. This role offers the opportunity to make a direct impact on the efficiency and effectiveness of Spectrum’s critical marketing priorities.

How You’ll Make an Impact  

Lead development and ongoing optimization of key marketing initiatives, such as Spectrum’s referral programOversee the end-to-end management of regulatory information requests, guiding the creation and submission of marketing and customer communication materialsAutomate review and publication of required notices; establish structured approval workflowsManage and enhance the team’s shared site and workflow tools, strengthening information organization, project tracking efficiency, and visibility for leadershipTrack automation and transformation imperatives; assist team to maintain forward progressOwn team meeting agendas and develop presentations to support leadership and team initiatives

Working Conditions  

Office environmentTravel as required

What You’ll Bring to Spectrum  

Required Qualifications  

Education  

Bachelor's degree in marketing or related field or equivalent experience

Experience  

5+ years of marketing and customer experience2+ years of experience with workflow tools and automation

Skills  

Project management skillsKnowledge of marketing strategies and campaign executionAbility to leverage technology for automation and process improvementExpert-level PowerPoint presentation skills; ability to create compelling, executive-ready presentationsAbility to work cross-functionally and influence stakeholders

Preferred Qualifications 

Education 

Master’s Degree

Experience

2+ years of management or leadership experience2+ years of experience with automation/workflow tools

Skills

Experience in telecommunications, media, or subscription servicesFamiliarity with government-supported programs and compliance requirements
MCU502 2026-68837 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Sales and Marketing Zip Code: 06902

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.