Dublin, Ohio, United States of America
8 hours ago
Manager, Lab Support Services

Are you detail oriented, process focused, and enjoy leading others?  Are you looking for an industry leading company that offers growth and stability?  Labcorp is seeking a Pre-Analytical Support Services Manager to join our team in Dublin, OH. In this position you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at Labcorp: "Improving Health, Improving Lives". 

**Pay Range: $74,000 - $90,000 per year 

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.  

 

Work Schedule:  Monday- Friday 12:00am (Midnight)- 8:30am, Additional days and hours as needed.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.  Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.   

 

Job Responsibilities: 

Manage the daily operational activities of the specimen accessioning department  

Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed 

Directly supervise, train, and mentor support services supervisors and have ownership and responsibility for all departmental staff 

Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT 

Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory directors or corporate operations 

Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct 

Manage staff including recruiting & hiring qualified and enthusiastic employees, performance management, training and development 

Ensure effective communication with leadership, clients, sales, corporate operations, as well as direct reports and all departmental staff 

Conduct departmental meetings and ensure appropriate departmental communication 

Investigate deviations from established procedures to ensure effective corrective action 

Maintain knowledge in the assigned departments 

Maintain a clean and safe work environment 

 

Requirements: 

High school diploma is required; Associate's or higher degree is preferred 

Prior supervisor experience managing several direct reports 

Previous experience managing people leaders is a plus 

Minimum 5 years of relevant job experience 

Experience in a high volume clinical laboratory or production environment is required.

Direct Accessioning experience required  

General understanding of laboratory operations, policies and procedures 

Proven success in training and developing pre-analytical employees 

Ability to problem solve and provide solutions under minimal supervision 

Proficient with Laboratory Information Systems and Microsoft Office 

Strong communication skills; both written and verbal 

High level of attention to detail with strong organizational skills 

Comfortability making decisions in a changing environment 

Ability to handle the physical requirements of the position 

  

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!  

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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