Manager, Identity and Access Management
PCCW
Position Summary:
We are seeking a seasoned IAM support with 8 years of experience in Identity & Access Management operations. The ideal candidate will have good hands-on expertise in user lifecycle management, access provisioning, Privileged Access Management (PAM), and access governance. Familiarity with tools such as CyberArk and HashiCorp Vault is highly desirable. This role requires a good understanding of access controls across various platforms, including Linux, Windows (Active Directory), databases, and enterprise applications.
Your Role
Support day-to-day IAM operations including account onboarding/offboarding, access provisioning, and access reviews. Provide administration and operation support on PAM solutions, particularly CyberArk, and contribute to its ongoing enhancement. Implement and enforce access control policies across operating systems, databases, and applications. Support access recertification and compliance reporting activities. Collaborate with internal teams to ensure IAM practices align with security and business requirements. Participate in IAM-related projects and contribute to solution design and implementation. Support the maintenance of the documentation for IAM procedures, configurations, and policies.
To Succeed in the Role
Around 8 years of experience in Identity & Access Management. Hands-on experience with CyberArk; familiarity with HashiCorp Vault or other IAM tools is a plus. Understanding of access controls for Linux, Windows (AD), databases, and enterprise applications. Knowledge of security frameworks and compliance standards. Effective communication and collaboration skills. Strong analytical and problem-solving abilities. Relevant certifications (e.g., CyberArk Defender, CISSP, CISM) are preferred.
Preferred Attributes:
Self-motivated and able to work independently. Detail-oriented with a commitment to quality and security. Comfortable working in a dynamic, fast-paced environment.
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