Job Posting Title:

Manager, Digital Stores Management

Req ID:

10137378

Job Description:

Be you, be here, be part of the story!

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

Overall Purpose of the Role 

Content Sales is a dynamic division of TWDC responsible for programme and digital distribution of the full slate of movies and TV content produced by The Walt Disney Company. 

 

The Manager, Digital Store Management (DSM) is instrumental in growing Disney’s digital transactional business across key 3rd party Digital Stores in Europe covering both ownership (EHVL) and rental (TVOD) business models. The individual will be working closely with clients in various EMEA (Europe, Middle East & Africa) markets to drive the sales of digital content. This role is based in the EMEA Regional Digital Stores Management Team in London. 

 

The fast growing, quick changing space crossing digital, technology and business would suit a commercially focused, organised and passionate business professional ideally with a background in digital content. The individual should have strong client management experience, possess strong commercial acumen, have exceptional interpersonal, verbal and written communication skills, and the ability to project-manage and work effectively under deadlines and in complex environments. 

 

Areas of Responsibility 

         

In partnership with the Senior Manager, act as the lead for designated accounts, responsible for revenue generated from these accounts through: 

Management of client relationships with specified accounts to drive on-store featuring/placement of Disney content on stores, and to ultimately drive revenue targets in line with AOP expectations 

Be the product expert of Disney’s video and TV content, and be able to champion the full content portfolio to clients.  

Collaborate with the Regional DSM team on the rolling 12 month plan of promotions, selling in opportunities to clients as required. 

In partnership with the marketing team, leverage trade marketing assets and investment in store management negotiations to maximise support for TWDC titles across digital stores 

Work closely with Finance team to track designated account performance in relation to AOP and quarterly forecast expectations 

Work closely with the Disney+, Deal Management, Technical and Marketing teams to ensure that all clients have the required materials for upcoming releases (Movies, TV) 

Define & coordinate the implementation of promotional activities within each territory and for each partner 

Define & implement new pricing or windowing strategies in the relevant territories, as required  

Stakeholder management: Maintain effective communication and share applicable account/territory updates on the transactional business to the relevant parties including senior management in local markets 

 

Analytics 

Review monthly sales reports to analyse performance in order to positively affect sales week to week 

Set KPIs for new release and promotional activity and measure performance against these 

Work with finance and trade marketing to do reviews of campaigns, promotions, pricing 

Recommend best practices and future campaign ideas  

Track weekly and monthly sales and assist finance team in quarterly and yearly forecasts and EHV and TVOD 52 week ultimates 

 

Working with Other Lines of Business 

Maintain a symbiotic working relationship with the trade marketing team on a client and territory level to optimise the owned and bought media campaigns to maximise transactional performance 

Champion and/or represent the DSM point of view with relevant lines of business 

Be able to communicate key client objectives, client requests, performance as well as digital landscape, platform specific objectives as well as current and future landscape to key stakeholders 

Work with the relevant Product teams to gain visibility, obtain product knowledge and product roadmaps  

Ensure timely communication with other managers, marketing, etc. on upcoming product priorities, releases, successes, and performance  

 

Areas of Accountability 

Accountable to the senior manager, DSM  

Accountable for revenue performance for applicable accounts and territories 

Client day to day relationship, including but not limited to weekly meetings and ad hoc issues 

Managing promotional plan and new release slate for applicable clients 

Internal lead for relevant clients – including but not limited to working with finance on forecasting and performance reviews 

 

Experience and Professional Qualifications Required 

Comprehensive and relevant industry experience 

Experience working in the digital space, preferably within digital store management 

Experienced in account management, managing budgets and driving revenue  

Experience in client facing environments, for example presentations and negotiations 

 

Skills Required 

Strong people management skills and client relationship skills 

Digitally savvy  

Quick learner- understands new digital products/technology quickly 

Strong organisational skills and time management skills 

Strong negotiation and influencing skills 

Highly analytical, sales and target driven 

Team player 

Able to devise promotional campaigns and execute these 

Highly proficient in excel and powerpoint and able to deliver clear analysis and effective presentations 

Ability to understand the relationships between the commercial models of the stores business versus other commercial models of digital content distribution 

English required; knowledge of any other European language is preferred but not essential.  

 

The Perks

25 days annual leavePrivate medical insurance & dental careFree Park Entry: You will have the opportunity to enter any of our parks with your family and friends for freeDisney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketingDisney+ SubscriptionExcellent parental and guardian leaveEmployee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

 

Job Posting Segment:

EMEA Operations

Job Posting Primary Business:

EMEA Platform Distribution

Primary Job Posting Category:

Sales / Distribution

Employment Type:

Full time

Primary City, State, Region, Postal Code:

London, United Kingdom

Alternate City, State, Region, Postal Code:

Date Posted:

2026-02-02