Job Posting Title:

Manager, Data Analytics

Req ID:

10140711

Job Description:

The Growth & Retention Analytics team is looking for a Manager who will help to measure and take action to improve subscriber retention across a growing ecosystem of Disney’s streaming service offerings (Disney+, Hulu, and ESPN+). Our team masters exploratory data analysis, advanced reporting, data visualization and storytelling to deliver actionable insights and provide recommendations to drive business decision-making. This team collaborates cross-functionally across the Direct to Consumer organization as well as with stakeholders from business units across The Walt Disney Company to generate insightful, compelling, and strategic analyses. This role will build strong relationships and partner closely with Finance, Business Operations, Business Strategy, and other Analytics teams to ensure the business understands complex retention trends and implications for strategic decision making, with a particular focus on promotional offer strategy. 

  

Responsibilities 

  

Communicate complex trends and churn drivers to a wide array of business stakeholders with varying technical expertise from operational teams to executive audiences, both in oral presentations and via written reports 

Partner closely with business stakeholders (Product, Business Operations, Finance, Marketing etc.) to identify and unlock opportunities for improved subscriber retention and promotional offer strategy, inclusive of both acquisition and retention offers 

Create and maintain operational dashboards in Tableau and Looker to understand performance over time, enable efficient exploratory analysis, and equip partners with self-serve tools 

Translate complex business questions into SQL including proper cohorting, calculations, filtering criteria and/or aggregations 

Partner with Data Science teams to uplevel analyses using clustering/segmentation, regression modeling, and/or predictive modeling 

  

Required Qualifications 

  

Bachelor’s degree in Analytics, Computer Science, Statistics, Economics, Mathematics, or related field 

8+ years of strategic analysis to inform product or business decision making 

5+ years of hands-on analytical work experience with SQL (ETL ownership, complex transformations, development of “analytical” datasets)  

Strong analytical skills with the ability to apply business strategy to data analysis and recommendations 

Ability to think strategically, analyze and interpret first and third party information 

Experience manipulating large data sets and interpreting data trends using a multitude of disparate data sources and tools 

Expertise with data exploration and data visualization tools like Tableau or Looker 

Strong analytical and technical skills to troubleshoot issues, analyze the cause, quickly come-up with possible solutions, document the changes, and communicate organizational impact 

Strong experience in documenting the data requirements, data strategy, data rules (standardization, cleansing, and validation) 

 

Desired Qualifications 

  

Experience in the streaming media industry and/or supporting a direct-to-consumer or subscription-based product 

Experience in the technology industry and knowledge of how to build and implement data products 

Experience presenting data stories to executive audiences 

The hiring range for this position in Santa Monica, CA is $141,900 to $190,300 per year and in New York, NY is $148,700 to $199,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Direct to Consumer

Job Posting Primary Business:

DTC Analytics and Data Science

Primary Job Posting Category:

Tech Data Analytics

Employment Type:

Full time

Primary City, State, Region, Postal Code:

New York, NY, USA

Alternate City, State, Region, Postal Code:

USA - CA - 2450 Broadway

Date Posted:

2026-01-20