Work Location:

Calgary, Alberta, Canada

Hours:

37.5

Line of Business:

Communications

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Corporate and Public Affairs (CAPA) team delivers best-in-class external and internal communications to help differentiate TD in the market and elevate our brand. We're focused on enriching our customers' lives through personal, connected, multichannel experiences, while creating an environment where our colleagues can grow and thrive. We make an impact by helping the business drive growth, change and outcomes and we protect and enhance TD's reputation by providing expert advice and sound counsel.

Role Overview:

We're looking for an experienced communicator to support media relations, issues management and executive communications across all of TD's lines of business in BC, Alberta, Saskatchewan, Manitoba and Northern Ontario. The successful candidate can be based in Calgary or Vancouver.

The successful candidate will:

Lead external communications for all TD businesses and corporate programs in Western Canada and Northern Ontario, including Personal Banking, Wealth, Insurance, Business Banking, Corporate Citizenship and Marketing

Manage and execute proactive media campaigns and lead issues management within Western Canada and Northern Ontario

Support three senior executives based in the region, managing their external communications and providing expert counsel on the market's media landscape and political climate

Elevate brand communications and deliver storytelling that resonates within the market

Act as a media spokesperson as required and provide counsel and guidance to senior leaders and business partners on reputational risk

Collaborate with partners across the Bank to ensure strategy and messaging alignment, while building strong relationships

Champion strategic priorities for Corporate and Public Affairs, working collaboratively with colleagues on cross-functional initiatives

Be an advocate for clear, credible and transparent communications

Deliver results for the Corporate Citizenship strategy in the market through proactive media relations, events and programs that demonstrate our commitment to enriching the lives of our customers and communities

Work with the Government Relations team on managing regional activities and exploring potential public affairs opportunities

Champion regional storytelling through owned digital channels, including TD Stories

Build and maintain positive working relationships with key journalists

Manage a budget and provide oversight on vendor relationships

Desired qualifications and skills:

8+ years of experience in a corporate communications or public affairs environment, ideally in a large organization

Skilled communicator with strong media relations background and demonstrated experience managing complex corporate issues

Deep understanding of the market including the media and political landscapes, core audiences, the financial services/business sectors and overall operating environment

Proactive and industrious

Exceptional writing and editing skills and a passion for high-impact storytelling

A history of designing and leading proactive, integrated PR campaigns – both regionally and nationally – that effectively drive business objectives and win in share-of-voice

Expertise in providing reputational counsel and developing customer-centric corporate positioning in media messaging

Ability to work collaboratively in a fast-paced environment under tight deadlines

Self-starter who's highly motivated to deliver results and able to work independently

Ability to develop and implement innovative communications plans, particularly for large initiatives or events involving senior executives

Proven experience serving as a spokesperson for a major brand, including on-camera, and hosting media events

Experience in journalism (particularly a major market newsroom) is an asset

Undergraduate degree in communications or journalism, or equivalent, required 

Candidate must reside in Calgary or Vancouver as this role operates under a hybrid work model

Occasional travel may be required

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet