**Work Location:** Toronto, Ontario, Canada **Hours:** 37.5 **Line of Business:** Compliance **Pay Details:** $91,200 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:** **Department Overview** The Compliance Program Management (CPM) team provides governance and oversight for central elements of the Global Compliance Program, including transformation and technology initiatives. **Job Description** Reporting to the Senior Manager, CPM, the Manager ensures **regulatory compliance issues** are managed across the enterprise and is responsible for the development of oversight activities that govern and support the identification, assessment, monitoring, and reporting of issues. Key accountabilities include: + Lead and strengthen the development of governance and control activities to help monitor and track regulatory compliance issues across Compliance. + Become an eGRC subject matter expert to provide support/assistance to Compliance Units in navigating the Issues Management workflow (i.e., MERLIN). + Lead the update of the Enterprise Regulatory Compliance Issues Management Procedures to ensure alignment with the Enterprise Issues Management Framework and Issues Management Standard, audit observations, and general best practices. + Lead the creation and maintenance of job aids, guidance material, process maps, etc. that support issue identification, assessment, remediation, and closure. + Develop and enhance oversight processes to monitor the health and effectiveness of control environments across business lines. + Contribute to the development of escalation criteria and reporting thresholds to ensure timely visibility of significant risks and control gaps to senior leaders. + Conduct deep dives and investigation into reporting results to determine failure in controls and/or repeat offenders. + Support Regulatory Compliance Management assessment activities in providing analysis into regulatory compliance issues for the Global Chief Compliance Officer Opinion + Support communication and training on issues management. + Support the closure of findings against the Compliance Issues Management Program. + Support ad hoc transformation changes and projects/tasks as required. **Job Requirements** + Experience in Compliance, Legal, Risk Management, Technology, or Internal Audit is preferred. + Excellent communication skills including written and verbal skills– must be comfortable presenting in front of executives and large audiences. + Self-starter, ability to lead, plan, execute, and deliver under minimal supervision. + Knowledge of the Issues Management module in MERLIN is a plus. + Interest in data and drawing out insights and themes. + Proven relationship management skills and must be a strong team player. + Flexibility to quickly adapt to changing and ambiguous initiatives or requirements. + Ability to exercise sound judgment in making decisions. Demonstrate analytical and problem-solving skills to think critically and make informed recommendations. + Must be highly organized and have excellent time management. + Creative in solutioning with a strong attention to detail. + Proficient in MS Office Applications (specifically Excel, PowerPoint, and Visio). **Additional Information** + Undergraduate or post graduate degree + A minimum of 4 years of relevant work experience (post-degree) **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td) **Additional Information:** We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements. **Colleague Development** If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. **Interview Process** We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you! **Language Requirement (Quebec only):** Sans Objet Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.