Manager, Clinical Research Facilities and Services Next Job Apply for Job Job ID 23652 Location Toronto, Ontario Annualized Hiring Range $96,846 - $133,155 *Compensation commensurate with experience Dept/Program Name Clinical Research Office Target Openings 1 Work Type Hybrid Hours of Work 35.00 FTE 1.00 Contract Length Level of Police Check Criminal & Judicial Record Date Posted 2026-02-03 Deadline to Apply 2026-02-13 Add to My Favorite Jobs Email this Job **About SickKids** Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice. When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_ . Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare. **Position Description** SickKids' Clinical Research Operations (CR Ops) is seeking a dynamic and highly motivated Manager, Clinical Research Facilities and Services with extensive experience and expertise in clinical research and clinical research services and oversight. We are seeking a visionary and results-driven Manager, Clinical Research Facilities and Services (CRFS) to lead the Clinical Research Centre (CRC) and Clinical Research Coordinator Services at SickKids. The CRC supports researchers across SickKids by providing specialized clinical research nursing expertise and space including clinical investigation rooms dedicated to clinical research study visits and activities. The centralized coordinator services (CRCS) team supports study teams and Principal Investigators (PIs) by offering fee-for-service study coordinator services to help facilitate all aspects of their research studies, from study start up, to REB submissions, to patient enrollments and coordination and overall study management and oversight. Other services such as Centralized Cognitive & Mental Health Assessment Servies will also fall under the purview of this role. The successful candidate for this role will play a pivotal role in overseeing the coordination, management and operational aspects of the clinical research services and facilities, ensuring the highest standards of clinical research conduct and patient care. While a nursing degree is not a requirement for this role, candidates who possess one'alongside extensive clinical research experience'would bring a valuable combination of skills and insight that would be highly advantageous. This role offers a unique opportunity to drive innovation, streamline processes, and enhance the capabilities of the various clinical research service areas to support cutting-edge clinical research led by clinical researchers across SickKids. **Here's What You'll Get** **To** **Do:** + Direct and oversee daily operations of the various clinical research facilities and services at SickKids, including but not limited to the Clinical Research Centre (CRC), Clinical Research Coordinator Services (CRCS) and Centralized Cognitive & Mental Health Assessment Services (C2MA) + Provides operational support to the CRFS teams throughout the lifecycle of a study using the centralized clinical research facilities, from intake to management to close out of the study, ensuring compliance with regulatory requirements and institutional policies.' + Provide leadership and direction to the clinical research nursing team, to the clinical research coordinators and other CRFS staff, fostering a collaborative and supportive environment. + Lead the recruitment, performance management and development of staff to ensure resources and skill levels are in place to meet the needs of the study teams. + Collaborate closely with clinical service providers, Principal Investigators and other stakeholders to support the seamless intake, setup, and execution of clinical research studies, ensuring alignment with facility capabilities, institutional and regulatory requirements, and study timelines. + Responsible for establishing and overseeing administrative workflows and processes. Manages service agreements and oversight of study + Oversee budgets, accounting, and monthly service billing to ensure accurate financial management, cost-effectiveness, and sustainable day-to-day operations. + Develop and implement robust cost recovery mechanisms, including tracking, invoicing, and resolving financial queries. + Ensure that gaps in infrastructure, services, or policies are identified and remediated. + Develop and implement operational standard operating procedures (SOPs), workflows, and quality management systems to ensure delivery of standardized and high-quality work. + Responsible for inspection-readiness from an operational and regulatory perspective + Develop, implement, and manage performance metrics (OKRs and KPIs) to monitor operational efficiency, drive continuous improvement, and ensure alignment with Clinical Research Operations and institutional priorities. + Develop communication and marketing strategies to promote and increase awareness of various clinical research facilities and services within SickKids. + Contribute to annual business and strategic planning (including preparation of reports for institutional committees), resource allocation, and business development to expand services and capacity. + Represent SickKids on relevant committees and through presentations, where appropriate. + Perform other related duties as assigned by Director of CR Operations or other senior leaders. **Here's What You'll Need:** **Essential Requirements** + Master's degree or equivalent in a relevant field, such as nursing, clinical research, health sciences, or management is required. + 5-7 years of progressive experience in clinical research, preferably in an academic, CRO or pharma setting. + Minimum 2 years of supervisor, or manager experience. + Knowledge of Health Canada and FDA regulations, Tri-Council Policy Statement (TCPS2) and ICH GCP. + Experience in developing and implementing SOPs and processes related to regulatory affairs and clinical trials management. + Proven leadership and management skills, with the ability to inspire and empower teams and individuals. Formal people management skills. + Excellent communication and interpersonal skills with the ability to engage stakeholders across all levels, facilitate education, and resolve conflicts with tact and diplomacy. + Strong planning, organizational and project management skills; ability to cope with pressure and multiple competing deadlines. + Strong analytical and problem-solving skills, with the ability to use data and evidence to drive decision making and improvement + Flexible and adaptable, with the ability to embrace change and innovation in a fast-paced environment + Understand importance and demonstrates ability to foster a culture of Equity, Diversity and Inclusion **Preferred Requirements** + Nursing degree + Clinical Research Nurse Coordinator or Nursing experience + Current Society of Clinical Research Associates (SoCRA) or Association of Clinical Research Professionals certification (ACRP) **Here's What You'll Love:** + This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offe + A focus on employee wellness with our new Staff Health and Well-being Strategy (https://2025.sickkids.ca/staffwellbeing/) .Self-care helps us support others. r. + A hospital that welcomes and focuses on Equity, Diversity, and Inclusion (https://2025.sickkids.ca/edi/) . + The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of _Healthier Children. A Better World_ + For more why you'll love working at SickKids, , visit our careers site (https://www.sickkids.ca/en/careers-volunteer/careers/) . **Employment Type:** + 35 hrs/week + Full-time Permanent + Hybrid **Our Commitment to Diversity** SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion. (https://www.sickkids.ca/en/about/edi/workplace-inclusion/) **Accessibility & Accommodation** If you require accommodation during the application process, please reach out to our aSKHR team (ask.hr@sickkids.ca) . SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially. **How To Apply** Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance. **Tip:** Combine your cover letter and resume into **ONE** document of 20 pages or less as you cannot upload multiple documents as part of your application. Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AI-assisted tools are used to help review applications based on job-related qualifications. All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.