At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Main Purpose and Objectives of Position:

The Distribution Material Coordinator (DMC) ensures that clinical trial materials are delivered to patients on time and in optimal condition worldwide, leveraging a network of third-party distribution partners. The role is critical in supporting the approval of new drugs by ensuring robust documentation and addressing any patient risk, such as drug shortages or quality issues, as the top priority.

The DMC is responsible for the compliant and timely movement of clinical trial materials—from initial reception at distribution hubs, through transfers to other hubs or depots, and finally to clinical sites. This includes overseeing material management during all hub/depot operations. The DMC supports supply chain planning and execution using SAP and other systems, collaborating closely with Distribution Buyer/Planners and cross-functional teams (Quality, External Partners, Supply Planning, etc.) to maintain operational excellence and regulatory compliance.

Key Responsibilities:

Oversee all operations performed by hubs/depots, including reception, shipments, labelling and inventory management, in partnership with Quality, Clinical, and hub/depot teams.Collaborate with cross-functional teams to understand delivery schedules and priorities, ensuring timely fulfillment at hubs/depots.Monitor SAP/KorberOne delivery lists, resolve shipment issues, and conduct investigations as needed.Approve Quality Notification Forms from Collaboration Partners (CPs) and create internal records per procedural requirements (e.g.: external deviations, CART, distribution complaints, change controls).Keep accuracy and consistency across SAP, KorberOne, and IWRS systems, addressing system message or interface issues.Participate/Lead the creation, update, and training of clinical trial distribution processes.Maintain distribution networks diagrams and P-Info records.Push Outbound Deliveries (OBD) from SAP to KorberOne as required.Create purchase orders and review/approve invoices for distribution vendors as required.Ensure completion of any pre-shipment paperwork and ensure necessary import requirements are in place prior to shipment executionProactively identify and implement improvements in daily activities to support productivity, efficiency, and risk reduction.Make FFU (Fit For Use) determinations in case of temperature excursions.Author deviations and change controls and perform investigations as necessary to address departures from SOPs.Participate in the creation and update of clinical trial distribution processes and provide training to clients.Support efforts and projects to improve productivity, efficiency, product quality, and risk reduction or linked to distribution process change.Ensure material set-up in KorberOne for items not packaged by Product Delivery.Participate/Lead visits to hubs/depots and affiliates and support conference calls/meeting as neededParticipate/Lead in projects linked to distribution process changes, including associated change controls.Lead complex cross- functional projects (P3 level).Act as an escalation point for complex issues and act as Buyer Planner back-up and delegate during absences (P3 level).Ensure compliance with GMP/GDP and all internal/external regulatory requirements for importation, warehousing, labeling, and distribution activities for all product types.Ensure all activities comply with company safety, environmental, and confidentiality requirements.Maintain up-to-date individual training plans and follow procedures applicable to the clinical trial business.

The Subject Matter Expert (SME) for TEIC ensures the robustness, compliance, and continuous improvement of all Temperature Excursion Investigation Center (TEIC) processes, providing technical leadership and acting as the primary escalation point for complex issues. The role exists to maintain accurate, timely, and compliant TEIC procedures, ensure Fit‑For‑Use (FFU) determinations are made consistently and scientifically, and support the TEIC Leader in strategic planning aligned with Product Delivery objectives. The position also strengthens organizational capability through training material development, staff coaching, and maintaining personal compliance with all training and clinical trial procedures.

Key Responsibilities:

Review/maintain/update/create TEIC related procedures Support the TEIC leader to build business plan in alignment with product Delivery objectives.Participate/Lead the creation of training material for the TEIC staff.Proactively identify and implement process improvements in daily activities to support productivity, efficiency, and risk reduction.Make FFU (Fit For Use) determinations in case of temperature excursions.Author Change controls and perform investigations as necessary to address departures from TEIC processes.Participate/Lead projects linked to TEIC processes changes, including associated change controls.Lead complex cross- functional projects (including IT related) involving TEIC.Act as an escalation point for complex TEIC issues on behalf of the TEIC Leader.Act as the TEIC Leader delegate during absences.Ensure compliance with GMP/GDP and all internal/external regulatory requirements.Ensure all activities comply with company safety, environmental, and confidentiality requirements.Maintain up-to-date individual training plans and follow procedures applicable to the clinical trial business.

Requirements: 

Bachelor degree, preferably in health care or supply chain/logistics field or equivalent work experience.Experience in managing inventory/supplies or complex supply chainsKnowledge of clinical trial distribution, cGMP and experience in a highly regulated environment Customer and process focusedExperience in TEIC related processes.Experience in Temperature Excursion processes and particularly in using TEMPS system.Demonstrated exemplary teamwork/interpersonal skillsStrong organization and self-management skillsAbility to use and apply multiple computer applicationsAbility to manage multiple tasks and respond to changeEffective written and verbal communication skills in multi-cultural settingsHigh initiative, flexible and positive attitudeHigh degree of accuracy with work and attentive to detailsAbility to proactively identify problems and work toward a solutionUnderstands global shipping requirements, including country-specific requirements

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly