Manager, Change Enablement
Manulife
_Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place._
**Why choose Manulife?**
+ Competitive Salary packages and performance bonuses
+ Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
+ Retirement savings benefit
+ Rewarding culture that values wellness and well-being
+ Performance Bonus
+ Global network of industry experts
+ Extensive training resources
_The_ **_Manager, Change Enablement_** _will be part of a global team with a mandate to accelerate a change-adaptive mindset as a core role skillset in Manulife’s DNA. This key role will help ensure everyone knows and owns their role in change by empowering colleagues with the learning, tools, resources, and community so they can better adapt to change that happens every day, and effectively rollout and sustain impactful transformation._
_Day-to-day, the role involves leading those empowerment efforts, as well as leading and coaching teams that are on the front lines of delivering on transformation and change using structured methodologies, conducting impact and readiness assessments, and developing comprehensive Change Enablement strategies. The Manager will work closely with delivery teams to ensure effective execution and requires strong leadership skills, including high emotional intelligence, stakeholder management, and the ability to influence and collaborate effectively._
**Position Responsibilities:**
+ Lead, consult, and coach project teams on Change Enablement activities using a structured methodology.
+ Manage the change lifecycle, ensuring expertise is involved from the outset.
+ Conduct impact and readiness assessments at the project team level.
+ Complete comprehensive Change Enablement assessments and develop and implement corresponding strategies.
+ Identify, analyze, and prepare risk mitigation tactics and manage anticipated resistance.
+ Manage the relationship with the team lead, recommending tactics for an engaged Executive Sponsor throughout the project lifecycle.
+ Incorporate all tactical Change Enablement best practices into project plans and run appropriate reports and metrics.
**Required Qualifications:**
+ 3-5 years of experience in leading transformation or change-related initiatives, preferably in managing activities using frameworks such as Kotter, Prosci ADKAR, or proprietary methods.
+ Experience working in a global team environment; able to potentially work outside of standard work hours to meet client and business needs.
+ A university degree or equivalent experience in a relevant field is advantageous.
+ Some experience in project environments with tools like workback schedules, and contributing to RACI discussions and project status updates.
+ Strong understanding of the project management lifecycle in both waterfall and agile methodologies.
+ Exceptional communication, collaboration, and relationship management skills.
+ Ability to quantitatively measure change readiness and track organizational awareness, understanding, and adoption over time.
+ Strong organizational, time management, and strategic planning skills, with the ability to prioritize and manage multiple initiatives effectively.
+ **_Amenable to work in UP Ayala Technohub (Quezon City)_**
+ **_Amenable to work on a hybrid set-up (3x a week onsite)_**
+ **_Amenable to work in any shift schedule assigned_**
**Preferred Qualifications:**
+ Prosci ADKAR certification and/or Certified Change Management Professional (CCMP) designation is preferred.
+ Previous experience within the insurance or financial industry.
+ Experience and knowledge of Change Enablement principles, methodologies, and tools.
+ A solid understanding of how people go through change and the change process.
+ Exceptional listening skills and the ability to synthesize information and develop appropriate actions.
**_When you join our team:_**
+ We’ll empower you to learn and grow the career you want.
+ We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we’ll support you in shaping the future you want to see.
_Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM_
**Acerca de John Hancock y Manulife**
Manulife Financial Corporation es un importante grupo internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Nuestra sede mundial se encuentra en Toronto, Canadá, y operamos como Manulife mediante nuestras oficinas de Canadá, Asia y Europa, y principalmente como John Hancock en Estados Unidos. Brindamos servicios de asesoría financiera, seguros y soluciones de gestión patrimonial y de activos para personas, grupos e instituciones. Para finales de 2022, ya contábamos con más de 40,000 empleados, más de 116,000 representantes y miles de socios de distribución que brindaban nuestros servicios a más de 34 millones de clientes. Para finales de 2022, los activos que gestionamos y administramos fueron de CAD 1.3 billones (USD 1.0 billones), incluidos los activos invertidos totales de CAD 0.4 billones (USD 0.3 billones) y los activos netos de fondos segregados de CAD 0.3 billones (USD 0.3 billones). Cotizamos en las bolsas de valores de Toronto, Nueva York y Filipinas como “MFC” y en la de Hong Kong como “945”.
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, desarrollar y retener una fuerza laboral tan diversa como los clientes a los que servimos, y para fomentar un entorno de trabajo inclusivo que abarque la fuerza de las culturas y las personas. Estamos comprometidos con el reclutamiento justo, la retención, el ascenso y la compensación, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y la lactancia), orientación sexual, características genéticas, estatus de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley aplicable.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información compartida durante el proceso de solicitud de adaptación será almacenada y utilizada de manera congruente con las leyes aplicables y las políticas de Manulife/John Hancock. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .
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