Charlotte, North Carolina, United States of America
15 hours ago
Manager, Business Analysts & Scrum Masters

THE ROLE

We seek a results-driven and collaborative Manager to lead our team of Business Analysts (BAs) and Scrum Masters/Project Managers within the Global Data Engineering and Business Intelligence (BI) function. This role will guide and mentor a team of professionals who are essential to defining requirements, facilitating agile delivery, and ensuring alignment between business needs and technical execution. The ideal candidate will bring a strong background in data and analytics, proven leadership capabilities, and experience in agile methodologies and project management to drive high-impact project outcomes.

WHAT YOU’LL DOLead, coach, and develop a team of Business Analysts and Scrum Masters, fostering a high-performing and engaged team culture.Oversee the team in requirements gathering, documentation, and translation of business needs into technical deliverables across various data and BI initiatives.Ensure effective implementation of agile delivery practices and cross-team coordination.Serve as an escalation point for project issues, scope clarity, and cross-functional alignment.Collaborate with data engineers, product owners, and business stakeholders to ensure the timely delivery of high-quality solutions.Drive process improvements and standardization of BA and Scrum Master practices across projects.Monitor team capacity and resource allocation to balance workload and prioritize high-value initiatives.Ensure continuous alignment with strategic business goals and technology roadmaps.Promote stakeholder engagement and serve as a trusted partner in solution delivery.Support hiring, onboarding, and development of BAs and Scrum Masters to build organizational capability.WHAT YOU’LL NEED

We want you to join our team! Here's what we're looking for:

Knowledge, skills, and other qualifications required:8+ years of experience in business analysis, agile project delivery, and/or data-focused project management, including 3+ years in a leadership or managerial role.Solid understanding of data engineering, business intelligence, and analytics ecosystems.Proven expertise in Agile/Scrum methodologies and experience leading Scrum teams.Strong interpersonal and communication skills with the ability to manage stakeholders at all levels.Experience in defining and standardizing BA and agile practices.Proficiency in project management tools such as Jira, Confluence, or Azure DevOps.A passion for mentoring and developing team members while promoting a culture of accountability and continuous improvement.Strong organizational skills, with the ability to manage multiple initiatives and teams in a fast-paced environment.Education/training required: Bachelor’s degree in information systems, Data Analytics, or a related field. Advanced degrees or certifications (CSM, PMI-ACP, CBAP) are a plus.

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Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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