Are You Ready to Make an Impact at RSSL?
Join Our Mission to Transform Lives Through Science, Innovation and Collaboration
At Reading Scientific Services Ltd (RSSL), we lead the way in scientific analysis, research, consultancy, and training. We provide services to the food, pharmaceutical, and consumer goods industries, as well as our parent company, Mondelez International. RSSL is dedicated to delivering world-class scientific solutions and outstanding customer service.
If you are passionate about driving innovation and making a real impact, RSSL is the place for you!
Purpose:
Reading Science Centre is the Global Science Centre for Mondelez International. In addition to providing research and scientific services to its parent company, it also provides a range of scientific services to other companies operating in the food and Life Sciences industries. RSSL UK total sales is $55MM, rising c5-10% pa. and employs over 370 people.
As a Core BD/AM Manager, you will be part of the commercial Life Science team and jointly responsible for ensuring RSSL maximise sales, reputation and customer experience across the diversity of services offered in order to achieve the annual sales target. In this ‘hands-on’ role, the Core BD/AM Manager is the key interface between Commercial, Operations, and the Customer and will be and senior commercial services lead. The role reports to the Head of the Commercial Life Science Team.
Primary Accountabilities / Responsibilities:
Achieve the annual Life Science sales targets by maximising existing client upsell/cross sell opportunities to both current as well as additional worldwide client sites, develop the BD strategy with the Commercial Lead, and execute the strategy with the team
Ensure our service offerings and the commercial connection between RSSL and the client is customer and industry-centric. Seek new sales opportunities and lead with operations, marketing, and the wider commercial team to deliver a complete service offering to the market
Analyses, innovates and creates a plan for engaging the target market, identifies, prioritises and leads sales growth, and leads and supports the team through external events, client contact activity, creates and nurtures client relationships, and partnership programming
Manage major proposals, identify potential clients, track, build relationships and close sales opportunities
Act as the central point of contact for your accounts and connect with operations and technical experts to maximise client opportunities through your business development activities
Undertaking regular tactical planning cycle with territorial reviews, working closely with the team to create your and the team's sales pipeline and automate workflows in our CRM
Horizon Scanning 1yr, 3 yrs, 5 yrs, searching for new service offerings that complement our current service offering and determine the potential size of the market and timings. In conjunction to developing our external clients innovation funnel and seeking approval for funding.
Actively engage in professional industry bodies. Network and present back findings to the commercial lead, technical, and leadership team. Identify new seminars/events where our technical experts can present or you can attend to foster existing and new client relationships.
Knowledge, Skills, Experience and Language Requirements:
Educated to degree or professional qualification standard within pharmaceutical Industry with GMP understanding
Intermediate level for MS Office (Word, Excel and PowerPoint)
Hands-on experience with CRM and laboratory reporting tools
Proven communication and negotiation skills
Solid analytical skills with the ability to create reports and conduct performance analyses that support the delivery of business SLAs
Proven record of strong project and people management skills, including the ability to successfully build and finish discrete projects within pre-agreed parameters. Ability to maintain calmness whilst multitasking with several stakeholders and re-prioritise in changing environments
Good communication and presentation skills with the ability to adapt personal style to colleagues preferences and translate the departmental impacts to all levels of the business.
Process Management – ensure all activities (both directly and indirectly) are delivered in-line with MDLZ policies and practices and actively promote good practice
Informing– keeps stakeholders and key partners updated
Peer Relationships - Collaborative style with ability to build partnerships both internally and externally, quickly finding common ground and solving problems for the good of all.
Years of commercial experience in a sales management position or in senior Business Development and/or Account Management positions
Sales Team and Project Management experience
Understanding and working with Client's legal contracts
Direct Client experience
Fluent in English
More about this role
In return for your commitment, drive and enthusiasm, we offer an attractive benefits package within a highly successful international business that offers financial rewards and resources, including:
Opportunities to learn and develop
Performance Related Bonus scheme
Contributory pension (between 8% to 11% employer contribution)
Life assurance
27 days holiday allowance (possibility to buy 5 extra days) + bank holidays
Employee Assistance Programme (EAP)
A flexible benefits programme (Gym discounts, private health insurance, restaurant discounts, etc).
No Relocation support availableBusiness Unit SummaryReading Scientific Services Ltd (RSSL) is a cutting-edge contract research organisation (CRO), providing research, analysis and consultancy to the food, consumer goods and life science sectors. Whether we are creating new products, validating medicines or solving investigations, we take pride in being a leader in our field, serving clients from across 70 countries. Enriched by our parent company, Mondelēz International, our team are committed to transforming lives through science, innovation and collaboration.
Curious about us and want to learn more?
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RSSL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Job TypeRegularAccount ManagementSales