Managed Care Policy Specialist / Human Services Program Representative 2
State of Minnesota
**Working Title: Managed Care Policy Specialist**
**Job Class: Human Services Program Representative 2**
**Agency: Human Services Dept**
+ **Job ID** : 91745
+ **Location** : St. Paul
+ **Telework Eligible** : Yes
+ **Full/Part Time** : Full-Time
+ **Regular/Temporary** : Unlimited
+ **Who May Apply** : Open to all qualified job seekers
+ **Date Posted** : 01/28/2026
+ **Closing Date** : 02/10/2026
+ **Hiring Agency/Seniority Unit** : Human Services Dept / MAPE DHS Central Office
+ **Division/Unit** : DHS-Central Office / ADSA AG/AS HCBS Policy & Prgm
+ **Work Shift/Work Hours** : Day Shift
+ **Days of Work** : Monday - Friday
+ **Travel Required** : Yes, up to 5%
+ **Salary Range:** $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually
+ **Classified Status** : Classified
+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE
+ **FLSA Status** : Nonexempt
+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
_This position is eligible for_ telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) _for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework._
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
**The work you'll do is more than just a job.**
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
The Managed Care Policy Specialist provides leadership, coordination, and oversight of Minnesota’s managed care programs, including Minnesota Senior Health Options (MSHO), Minnesota Senior Care Plus (MSC+), and Special Needs Basic Care (SNBC) – both Integrated and Non-Integrated. The role focuses on ensuring alignment of policies, procedures, and quality monitoring related to home and community-based services (HCBS) and home care for individuals of all ages.
The position is responsible for maintaining compliance with State and Federal guidelines, including requirements from the Centers for Medicare & Medicaid Services (CMS), through the accurate completion and maintenance of Health Risk Assessments and corresponding support plans within the MnCHOICES application. It ensures consistency and quality across HCBS programs within the Aging and Disability Services Administration by leading the development, implementation, and evaluation of managed care requirements and policies.
**Minimum Qualifications**
**_**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**_**
3 years professional experience with Medicare and Medicaid policies and benefits. Experience must include the following:
+ Experience with Home and Community Based Services (HCBS) for older adults and persons with disabilities
+ Knowledge of Managed Care contracts and federal requirements pertaining to Dual Eligible Special Needs Plans (D-SNPs), in Minnesota known as Minnesota Senior Health Options (MSHO) and Integrated Special Needs Basic Care (SNBC)
+ Extensive understanding of county, tribal and managed care organizational structures and delivery of long term care benefits
+ Comprehensive understanding of the Health Risk Assessment and corresponding support plan
**Preferred Qualifications**
+ Understanding of the various purchasing strategies used in managed care programs including capitation rates for elderly waiver.
+ Experience with DHS systems including but not limited to the MnCHOICES application and MMIS
+ Extensive understanding of human services IT systems and IT projects and translating policy into operational functions
+ Comprehensive understanding of and experience interpreting federal and state laws and regulations managed care eligibility requirements.
+ Variety of experiences working effectively with others from different backgrounds and/or cultures
**Additional Requirements**
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
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